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56% would recommend it to a friend
The rooms are a little dated.
The majority of the hotel's business appears to be for functions. No breakfast available.
Surrey Hills Hotel
Very welcoming host.
Lovely clean room with all en suite facilities, tv, tea and coffee making. No dining room for breakfast or evening meal. However very good Indian Restaurant in the same building where we enjoyed a delicious meal on our arrival evening.
The hotel had a deserted feel to it although the guy on reception was most welcoming and helpful.
We ate in the Indian restaurant as we didn't want to go out again. The food was very good and the waiter was very friendly. We picked up a brochure from hotel reception and managed to get a good discount. We were the only ones in there until we'd almost finished our meal and another couple ventured in. The room was very comfortable and it was quiet.
Friendly welcome, but very dated.
Very friendly welcome at reception (which smelt of stale cigarette smoke).
Family room was large, but furnishings and decor was very dated and not on great repair. The room could have been cleaner as well.
Surrey Hills Hotel
Excellent communication re key pick up.
Lovely spacious and ell equipped room at a good price. Very convenient Indian restaurant on sight with good food and friendly staff .An excellent find. Very peaceful.
The Surrey Hills Hotel
Very nice staff very friendly nice clean room only down side it has a depencer for the
Toilet roll little squares could do with proper toilet roll but that was the only thing I could find need improving
Clean but early check out
Was clean nice bathroom average bed - tv remote didnt work - main problem 1030 check out that we werent advised about - spoilt whole experience
Don't bother booking if you want sleep
Hotel room ok bit dated Indian restaurant next door superb but had a party night on was told on booking but didn't expect the level of noise after a long hard day went to bed but the disco noise was unreal then a Dolly Parton act came on heard every single song plus smoking area right outside window room 8 even more noise even with windows shut complained to manager but no refund have been to less noisey war zones
Stayed 2 night for a wedding.
The staff were friendly.
The service we received was very very good. The staff went out of their way to help us when we was struggling to find a cab on the Saturday evening. There is a little indian you can eat at if you are staying there. The room was a little dusty which had my partner sneezing. Not much bad i can say about my review. I would recommend to anyone
On arrival the only member of staff was a general helper who had no idea which rooms we had been allocated.
Communal areas very worn and dirty. No bin in bathroom. Party going on downstairs, music deafening until 12.40 then more noise as people left until 1.30. No breakfast apparently they don't do breakfast of any description. Same member of staff only one available to book out, she had no idea how much rooms cost and couldn't work card machine. An awful place. I can't think of one good thing to say about it.