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77% would recommend it to a friend
Very good standard.
Could do with secondary double glazing as my room was on the front. I received an upgraded room on arrival which was good.
Not so much a swan as a mucky duck
The food here is exceptional, its a shame they dont spend as much time on the house keeping.
The room was full of cobwebs and dead spiders. The table that held the tea/coffee tray was covered in cup rings. The shower enclosure was covered in water/soap run marks/scum. Our friends room even had dirty socks left under the chair, and mould on the windows. It makes you wonder how clean the kitchens are.
Our bill was reduced bur only in relation to a food issue, it really wasnt worth the money we paid.
Venue was lovely.
Smart tidy rooms plenty of space and a nice view. Had issue with laterooms.com which hotel proactively resolved. A pleasurable stay. Thank you
Excellent Food , nive big room
Excellent Friday night food , and a room in the main building that was massive, large bed and clean towels etc.
Good service and would recommend the place , close to Newport so handy for taxi and visit to shops.
Room very small for price
We stayed in the annex which was very pokey and not really worth the price.
Otherwise it was nice. Decent cooked breakfast
This is the second time that I have stayed here this year.
The staff are are very friendly and accommodating. The food is very good and for the cost of the stay, more than value for money.
Was okay for the money and when they say the bathroom is small it certainly is.
The room was grubby, hadn`t been dusted for a long time, the carpet need a clean. The bathroom, loads of cobwebs down the side of the shower and above it. Hadn`t been touched for a long time. The whole bathroom had not been cleaned properly for a long time. Breakfast was nicely cooked and the service friendly.
Very pleasant stay.
We were visiting my mother who lives locally and the staff were very kind to her when we took her for a meal there in the evening - ensuring she had a comfortable chair, attending to her dietary requirements etc. ( she is 90 and has difficulty with mobility). The food was lovely and service excellent. Room was fine - shower, TV coffee etc plus free wifi. Good value for money and a warm welcome. Will definitely be coming back next time we visit Mum.
Lovely surrounding area and lovely decor
breakfast was good and hot very pleasant staff