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76% would recommend it to a friend
Very friendly staff nice rooms comfortable beds.
Although we didn't get there till 10.30 Christmas day night the night porter was very helpful and the morning staff was very good
Friendly staff but room noisy.
Fans from other rooms noisy and persistent. Poor soundproofing. Decor tired and bathroom with damp patches and mould in several places.
Food disappointing and unimaginative. No real ale.
We wasn't told upon check in that there was a function on that evening, we went to bed around 11am and the music was very loud!!!.
We was told that it would go on until 1am which it did!. We could here every movement of the people above us the conversation and the TV, we could even here when they went to the loo!!!. the room was far too warm and there was only a tiny frosted window to open which had to be closed as the noise from the street was far too loud!. No apology was given when we checked out when I complained she just looked shocked!!. I will be sticking to my convictions next time and booking elsewhere!!
Thank you to Kenny for his friendly welcome and kindness.
I had a very comfortable stay
just what i needed
We thoroughly enjoyed our stay, the staff were friendly and nothing was to much for them.
The food was yummy and well priced. There was only one drawback no lift. But that is not insurmountable.
Have stopped at this hotel many times the rooms and staff are great and the breakfast is to die for.
Good value for money. A superb locarion
I feel like i made a friend in every member of staff, they were incredibly friendly and very helpful
A memorable stay, initially booked for 2 nights...but ended up staying 3.
Made very welcome by the staff, easy fluent check in, happy to answer so many questions on local history and other facilities nearby. The room was quite acceptable and comfortable, probably coming up for a little refresh although very clean. On the first night we had some outside noise that caused us disturbance until 3am, no fault of the hotel whatsoever, without any further ado they moved us straight up to the Executive suite, helping with our luggage also.. The restaurant was very nice and relaxing with swift on the ball service, the menu was quite variable with many options to suit all at very reasonable prices..the quality of the meals meant that apart from 1 meal on an outing, we ate in the hotel most of the time, no need to go elsewhere..Being a smoker was no issue as they have a good sized beer garden with tables and brollies..Not too strict on checkout either, they were very amiable to say the least, making the whole stay as stress free as you could imagine...I could not give this place enough credit and i would advise anyone to treat themselves to the fine hospitality that they have to offer...Many Thanks to each and every member of staff that made our stay absolutely memorable...PS Tea & Coffee facilities could only be improved by having Yorkshire Tea Bags..haha..Will go back there for sure..
Great location - minutes from station!.Restaurants and bars just around corner -perfect spot.
Very friendly staff,good sized room but bathroom very dark. In room 205 which was noisy at
night due to being so close to station and people going past to pubs and bars. Overall
would recommend though.
Super value for money.
Stayed over due to a work night out.
Literally just needed somewhere to lay my head but got there early. Free wifi, free local parking and freeview on TV meant the spare couple of hours flew by.
Didn't try breakfast but wouldn't hesitate to stay again.