Reviews - citizenM Glasgow hotel


60 Renfrew Street, Glasgow, G2 3BW

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (189)

93% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sara D

  • June 2015

Quirky in a good way!

Loved this hotel - we weren't sure at first, but after 3 nights we grew to absolutely love it.

The wall to wall bed was like a 'den' and we loved the communal spaces. The staff were all friendly and helpful. We will join the Citizen M club for definite and plan a return visit soon!

  • R G

  • May 2015

It helped me fall in love

And I'm so greatful

  • A Drummond

  • April 2015

Weekend break

Thoroughly enjoyed our stay at this very quirky hotel.

The attitude of the staff was excellent who were friendly and professional. The ambience was great and we were very comfortable and will definitely stay again.

  • C Taylor

  • April 2015

citizenM Glasgow hotel

A great hotel.

Thoroughly enjoyed our stay. Bed was hugely comfortable!

  • Martyn Mancini

  • April 2015

Great Stay

Very clean rooms with all mod cons.

Staff very helpful and polite. Will certainly stay again.

  • L Graham

  • April 2015


We stayed here last week and got checked in early free of charge, staff were very friendly on arrival and throughout our stay.

We paid breakfast for both mornings but didn't have on the second morning as we hadn't enjoyed it, it was maybe our timing but food was cold after paying £9.50 each. However, we will hopefully return as we enjoyed other than that, thank you

  • c manzie

  • April 2015

I was a bit disappointed as my request was for a bottle of champagne to be in the room on arrival and it wasnt there

  • James S

  • March 2015

Excellent hotel

What a quirky well designed hotel if you like minimalistic and fantastic design then you will love this hotel, the mood lighting is a fantastic touch loved the whole experience I would say the best hotel I have stayed in when in Glasgow and I have stayed in a few including the high end ones different class of hotel

  • Rachel P

  • March 2015

Brilliant staff and quirky rounds for a short stay

I was in Glasgow alone for business and had found this hotel online so didn't know what to expect.

The room was small but well designed with everything you need. Free WiFi, tv and fills are a nice bonus. The best thing about my stay though were the staff. They were all incredibly helpful and friendly. One staff member realised I wasn't feeling well and insisted on making me a honey lemon and ginger tea on the house which was thoroughly appreciated and unexpected. The only slight criticism would be around the food which was very limited but that's not a huge problem as the hotel is very well located in the city centre so there are plenty of options for food. Thank you to that lovely member of staff who made me feel so welcome!

  • R Cruse

  • March 2015

Simply Excellent.