Reviews - citizenM Glasgow hotel


60 Renfrew Street, Glasgow, G2 3BW

Price From

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (223)

94% would recommend it to a friend


Customer service


Food quality

Room quality


  • M Ceates

  • February 2015

No internet access, poor excuses

I have stayed here a number of times and this was the first time I couldn't get internet on their internal tablet.

Emailed a complaint which proved to be a waste of time. simply disappointed. Holiday inn is cheaper and just as good.

  • Nicola Simpson

  • February 2015

Lovely hotel for a couple's short break

Stayed with my husband over Valentine's weekend and had a lovely time.

The room was exactly as I expected. Very modern and clean, amazingly enormous bed and the most fabulous shower ever. The staff were really helpful and friendly and the hotel itself had a very cool vibe about it. My only slight peeve was the tablet that controlled everything in the room. Fab idea but a bit temperamental to say the least. On the whole though a brilliant hotel with quirky features that I would definitely stay in again and have no qualms in recommending.

  • D Nugent

  • February 2015


First time staying here and I left a very good impression on myself and my partner.

Would definitely cone here again

  • Elizabeth S

  • February 2015

Funky and interesting

We are regular visitors to Glasgow and frequently stay at CitizenM mainly because of its prime location, right in the middle of Theatreland.

We had a 'package' of dinner + show planned, and the hotel was ideal for this. Although small, the rooms are fully functional with a huge, comfortable bed and a large, efficient shower - what more do you need. There isn't much space to move around, but everything is to hand, including a desk for the laptop (using free wifi provided) and even a hairdryer. You wouldn't want to stay here for a week, storage space for clothes is very limited, but for one or two nights, this hotel is ideal. Staff are very friendly and helpful, and will walk you through the check-in/check-out process very quickly.

  • G Bisset

  • February 2015

Nice clean cosy room, the best and funkiest hotel ive ever stayed in!

I really enjoyed staying here with my partner.

The room was nice and clean, the bed was huge and everything in the room controlled by a tablet. Very cool with the shower being in the room space with its mood lights too. Would recommend this hotel to anyone going to the locations of the citizenM hotels and would most definitely stay there again.

  • O Hussey

  • January 2015

Cool Modern Hotel

First time staying in a CitizenM hotel, great experience.

Very modern and different to your standard hotel room, with all the technology. Great experience would definitely stay there again!

  • Zara C

  • January 2015

Lovely, stylish hotel

this is the 5th time I have stayed at Citizen M in the past.

It's a lovely hotel, very helpful staff and has everything required for a comfortable trip. The only issues we had this time was that the fan in our room would not switch off so we had to sleep with cold air blasting on to us. It seems the tablet to control things may have been faulty. If we could change anything then longer pillows would be best as the pillows are very small and are more like cushions. For a very large bed the bedding should match. However, we would stay again.

  • S Mcardle

  • January 2015

this was my third stay at the hotel and each stay is as pleasant as the last.

I will definitely stay again and would recommend this hotel. The bed is so extremely comfy

  • C Wood

  • January 2015

Had a wonderful stay and the staff were brilliant

  • G Whyte

  • January 2015

citizen m

Really enjoyed stay at your hotel,excellent for the shops,friendly staff an customers,pleasant atmosphere in bar.