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Reviews - Park Inn by Radisson Birmingham West

3

BIRMINGHAM ROAD, West Bromwich, B70 6TU

Price From 121.87 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (49)

67% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Surendra P

  • July 2016

Good Accommodation

A very small room but for the price and short trip, it's good enough.

  • T Briggs

  • June 2016

Disappointing

The hotel had a general musty smell throughout.

The room was acceptable and appears to have been rejuvenated fairly recently on a budget, but below par for rooms I've stayed in for a similar price elsewhere. The restaurant was unacceptably slow, spending almost two hours in there for just one course. The food I eventually received was very nice, but the final forty minutes was spent waiting for a dessert menu that never came despite asking three people (one of whom told me to "just wait for a waiter"). When I finally got bored and tried to leave I had to wait another five minutes just for someone to take payment from me. When I mentioned here that I'd asked three people for the dessert menu the response was "well, you didn't ask me." and an excuse about the (practically empty) restaurant being full because of a coach party.

To top it off, upon leaving I was told that the printer was broken so I couldn't have a receipt. I asked to have one emailed to me (I need a receipt to claim back the cost of business trips) and I was told that that would be done. A few days later I still hadn't received an emailed receipt, so I contacted the hotel via the contact form on its website and asked again. Still nothing, more than a week later. I've tried phoning the number on their website a number of times and nobody has even picked up the phone. I will not be staying here again.

  • Kerry B

  • June 2016

Comfort room, friendly staff, would recommend

Was greeted warmly by reception, big bonus we could park our car and go to our venue with no added fees.

Nice tea and coffee in our room (could have done with more milk ). Bed was comfotable but only one pillow, would have been nice to have extra.

  • Sandra M

  • June 2016

Park Inn Radisson- affordable quality

Rooms are small but everything is tgere and clean.

Pool area was a major plus . Price is extremely good . I would define try go back. Hotel on the whole is clean and staff polite

  • Amar R

  • June 2016

Was exactly how and what it should have been

Staff friendly

  • Stewart Green

  • April 2016

Park Inn by Radisson Birmingham West

Very friendly staff.

  • Howard R

  • March 2016

Great Reception Team - Disorganised breakfast service

Professional and helpful reception team.

Above average room quality, though quite small. Great leisure facilities with friendly staff. The breakfast restaurant was in chaos the morning we attended with low availability of food and nobody knowing really what to do... I've had much better in other Radisson hotels.

  • G Midgley

  • February 2016

Ok

Hotel was reasonable and has parking and near station so thought would be ideal fior city break to Birmingham but room was very small and carpet covered in marks very dirty would not choose to stay here again

  • C Wheeler

  • February 2016

Park Inn by Radisson Birmingham West

Park Inn by Radisson Birmingham West.

  • Jane B

  • February 2016

Excellent value for money

Customer service was excellent at this hotel, booked at a great value price including breakfast.

Our room was spotless and the swimming pool and leisure facilities were well maintained and, again, very clean.. The leisure centre member of staff was friendly and explained everything - we appreciated this as it was our first visit.