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Reviews - Dukes Head Hotel



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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (49)

88% would recommend it to a friend


Customer service


Food quality

Room quality


  • Claire T

  • February 2016

Lovely hotel

Lovely hotel.

We booked a small double room which was ideal for the 2 of us, it still had everything you needed. The view from the room was a brick wall could see anything else. But you can't have it all for the price we paid. All in all lovely place will stay again.

  • J Hensby

  • January 2016

dirty room

room was very dirty not sure when last cleaned tea mil sugar had not been replaced.

poor quality room all round

  • carolyn g

  • September 2015

Lovely hotel,good service,excellent evening meal,breakfast needed to be warmer

  • Paul Dollery

  • September 2015

Very Nice, very comfortable

We were very pleased with our room, we were upgraded from a small double to a large double and it was lovely.

The bed was very comfortable and the bathroom was really clean and tidy. The only complaint I have is that the shower wasn't very powerful which made washing your hair a bit of a mission, otherwise everything was spot on.

  • mary c

  • July 2015

Coastal break

Lovely stay food great staff lovely enjoyed very much thank you.

  • Debbie P

  • May 2015

Let down in some key areas

The front of the hotel is lovely as are the common areas and the rooms in the older part of the hotel lived up to expectation but I was disappointed in one of our rooms which was in the newer part, could have been anywhere and I booked the hotel because of it's history.

The heating in neither room worked, we were given heaters on request but no apology or explanation. The staff in the bar/ lounge were friendly but the reception staff could do with more training on customer relations as neither particularly friendly or helpful ( interested) .

  • lisa h

  • April 2015

Xmas break

Lovely hotel in center of town, on site parking is a plus, staff friendly, hotel clean, no problem with noise of any type.

Weatherspoon for breakfast opposite.

  • j spinks

  • April 2015

Very pleasant enviorement considering right in centre of town

  • Megan Sheer

  • April 2015


We stayed for two nights on a room only basis.

I paid a little extra to ensure a great time in a characterful room and was not disappointed. Ignore comments about modern rooms etc, you get what you pay for and the website clearly states the rooms available. Yes on a weekend there will be noise from the pub next door, but that's what you get for being dead in the town centre. Loved the hotel and would definitely stay again :)

  • Anna C

  • April 2015

Pleasant stay in centre of the town

Really friendly hotel in the centre of Kings Lynn, clean room, no complaints!