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59% would recommend it to a friend
Very welcoming, comfy bed, breakfast good, all we wanted for 1 night
Very surprised and disappointed by this hotel.
Tiny, dated tired rooms, rock hard mattress (in a bad way) - and the beer was off. Room was sold as a double for single occupancy - it definitely wasn't. The car park was a completely unjustifiable (given the location) additional £5 or so and very crammed in. I am very surprised that Best Western have allowed this place as part of their marketing group. To be fair, the lady on reception was extremely pleasant and polite - although the promised VAT receipt failed to materialise.
Shower awful, was more like a dripping tap
Breakfast was very small and not very nice
Bathroom smelled terribly on arrival
However was well located for Warwick castle and was nice and quiet
as a hotel not great.
My room was small and basic but not overpriced. loved the food and the quality of service.
Excellent location and value for money
Staff could not have been more helpful
The type of accommodation was fine for just an overnight stay
The reception staff ( a young lady) was fine and most obliging.
The room itself was adequate, furniture excellent, access was a bit of a ramble and the restaurant was most agreeable, food was fine. Altogether good value.
The room was good value, the staff was efficient and welcoming ..
The room was large with a kitchenette , this I thought was a little bit of a waste and maybe should consider turning in into a bigger bedroom. The breakfast was reasonable ,small but enough for me, the continental supply was plentiful though
Would stay again, but feel they should disregard the parking fee.
Great value stay
Comfortable accommodation.The only problem was that our booking confirmation stated that breakfast was included while the hotel were of a different view.
this was handled in a very public way - we were asked to log on to the computer in the breakfast room to confirm the information. - we didn't linger long over breakfast ,needless to say.
Very friendly staff, nice breakfast & dinner.
We were in the stables accom very nice however it lacked soundproofing Could hear snoring & TV from other room
shower took ages to warm up.
thin walls so every noise of other guests could be heard. breakfast stale croissants small portions. car park charge