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90% would recommend it to a friend
Fantastic hotel, home from home
Beautiful room but not what was advertised!
The room could have been very nice however, there were a few snags that needed dealing with.
Firstly, when I booked, I booked a room with a king sized bed. I did this on purpose as it had been a warm few days and having extra space would have been nice. However, the bed was smaller than my double bed at home. A far cry from king size. Secondly, the fridge in the room did not work. We were not told about this when we checked in. When we arrived in the room we plugged the fridge in and put our food in. In hindsight. maybe I should have kept checking it but, in all honesty I expected it to work. We found out it was broken when we went in the next morning to get out our lunch (to take to work) and it was boiling hot. When I asked about this at reception I was told that NON of the fridges in ANY of the rooms worked.
The kettle also leaked when it boiled. This was changed when I mentioned it but really should have been checked beforehand. Finally, the TV remote did not work which meant the TV would not turn on. We didn't bother on night one as we arrived late and went straight to sleep but I did mention it (along with the other things) the next morning. I was assured it would be changed by the time we got back from work. It was not. However, when I asked again It was replaced with one from another room. Finally, I know the hotel can not control the weather, but they should be able to control the temperature in the rooms. The room was boiling. We only had one small window that we could open (however we were loathed to do this as there seemed to be a wasp nest close by!) and a small table fan. The heat in the room was ridiculous, and for a four start hotel, should be able to be controlled better.
Before we arrived we were called to say that there was a wedding on the Sunday night so we had been put at the front of the hotel so the disturbance would be minimal. Sunday was a silent night. Monday however was a different matter. We did not hear any music etc from any party that may have been going on, but the 11pm firework display that took place literally out side our window was more of an issue, especially as we were there on business and had to be up at 6am. It was a real shame as, on paper, this looked like a beautiful & relaxing place to stay. Maybe we were just unlucky. I feel like we were put in one of the "overflow rooms" that are rarely used except when the main rooms are booked out for events. Either way, the building was beautiful and the grounds looked lovely, but the room was nothing like what was advertised and booked and I would definitely not recommend staying if you are looking for piece, quite & luxury!
Lovely building and surroundings
Excellent venue in beautiful surroundings.
Easy to find with plenty of parking. Clean and comfortable room with excellent bathroom. Bar and restaurant on site. Great value for money.
Beautiful hotel and lovely stay
Was a last minute booking so I was very pleased with the fantastic value of the room.
I love old unusual hotels and this was perfect, a beautiful old building with lovely surroundings. We didnt arrive till very late but the man on the front desk was very friendly and helpful. I would definately stay here again and it would be the perfect place to stay when the races were on as fantastic views of the racecourse.
Staff went extra mile, very friendly, food excellant, location superb
Have stayed here on three occasions and keep wanting to go back.
We enjoyed our stay the food was good and staff were friendly