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Reviews - BEST WESTERN Hotel Köln

Bennoplatz 2 , Köln, 51103
*** As of October 1st 2010, the city of Cologne will levy an additional 5% room tax which will be added to guests final invoice ***

The BEST WESTERN Hotel Koeln is a modern 4-star Hotel in a Mediterranean ambiance. The hotel is optimally located in Cologne and the best sharing point for private and business residence. Short and fast ways to the trade fairground Cologne (2.9 km) , city center (4.0 km), Airport Cologne / CGN (11.5 km) and transportation / underground (0.5 km) makes your accommodation at BEST WESTERN Hotel Koeln easy to operate in each way. Individual and personal service makes your stay extremely comfortable by our hospitality and dynamic service team. There are 92 comfortable rooms equipped with bath or shower/water closet, cosmetic mirror, hairdryer, air condition, telephone, flat-screen-TV/ Pay-TV and free Wi- Fi. Some rooms offer trouser press, mini-bar and a coffee machine. Our spacious desks will offer you high work comfort. Every morning you start with a generous vitamin-rich breakfast buffet. For lunch and dinner our creative kitchen team will serve you light Mediterranean and regional cuisine. The bright and individual hotel bar offers you delicious cocktails, our typical fresh beer and small snacks also possoble at the outdoor terrace with a beautiful 650 m² garden ( open by nice weather).

Our restaurant is open for breakfast only on Sundays (except during trade fairs). Our restaurant and lounge are open for breakfast only between December 21-28, 2011. (All opening hours subject to change).

We would like to welcome you with a great hospitality at our BEST WESTERN Hotel Koeln.
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Overall score Guest rating scores since January 2013 Customer recommendation
Guest Reviews Based on 5 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
58% recommended this accommodation to a friend 50% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Better once inside
Outside the hotel on the right hand side was what appeared to be an abandoned car, the concrete outside was green in the cracks and slippery when wet, but the attention to detail once inside the hotel made up for the cosmetic problems outside.

Reviewed by
E TAYLOR

From Stockport, UK
Who stayed in July 2014

Travelling alone

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Good location for Kolnmesse and trade shows
Good location a short walk from underground train station providing good access to City centre and the Messe was a couple of stops away. Accommodation appears to be recently renovated. Staff were extremely helpful and pleasant. Only oddity was there being no tea/coffee facilities in the room but in the entrance area. Otherwise, can't fault it.

Reviewed by
Stewart L

From Nantwich, UK
Who stayed in March 2014

Travelling alone

  • Customer service
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  • Quality of food
  • Family friendly

Far From The Best Western
Stayed here for 1 night. Disappointed to find our double bed made up with 2 single duvets?! Asked for a double only to be told that only singles were available. No tea or coffee in room and 'complimentary' beverages located in the foyer were always non existent despite requests. It also seemed too much to ask for an iron or towels after 10.30pm - frowned upon and told to call again in the morning. After a disturbed nights sleep due to the train line running alongside the hotel, loss of single duvets falling off the bed, another failed attempt
to get coffee, iron and towels were delivered but no hair dryer was available. Only the dire one fixed to the bathroom wall which was most inconvenient when sharing a bathroom. WIFI non existent. Heating/air con didn't work. Very disappointing stay. Staff, particularly male working in the evening were most obtuse. Should have paid extra to stay in the City.

Reviewed by
L Davies

From UK
Who stayed in March 2014

Couple

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  • Family friendly

Good base for K-Fair
This hotel was nicely situated close to the subway for easy access to Koln HBF station and direct travel into Dusseldorf for the K-fair. Very well priced compared to Dusseldorf hotels and food and free Wifi were excellent.

Reviewed by
Richard Saunders

From Staines, UK
Who stayed in October 2013

Travelling alone

  • Customer service
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  • Family friendly

Ordinary and expensive
Modern and clean, didn't like the hard flooring in the bedroom, no carpets, made it noisy .
Everything was fine, but ordinary and expensive. Good location for Cologne Exhibition centre and also for city shopping due to underground stations located close by.

Reviewed by
David Messenger

From Halifax, England
Who stayed in January 2013

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