Reviews - The Westmead Hotel


Redditch Road Hopwood, Redditch, Birmingham, B48 7AL

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (36)

92% would recommend it to a friend


Customer service


Food quality

Room quality


  • Neil Henderson

  • December 2015

Christmas Party Night

We enjoyed Xmas last year at the hotel and decided to stay over this year.

Great decision as we had a great night and then got to stay in a lovely room. Thank you.

  • Lauren M

  • December 2015


I was very pleasantly suprised when I arrived at the Westmead Hotel.

Check in was very quick and easy, room was lovely and clean and well presented. Room service very quick. Bed very large and comfortable. No complaints from me.

  • F Saunders

  • November 2015

Great hotel for the price

The staff at the Westmead are so friendly and helpful especially the staff at breakfast.

We requested a quiet room (room 40) because some rooms you can hear the music from celebrations downstairs. I know the hotel is a little tired in places but it's great value for money and the breakfast is really good. Checking in was quick and efficient too and the reception staff really helpful with returning my charger which I left in my room.

  • C C

  • September 2015

Terrible service

Got there room not ready at 2 pm like it's supposed to be got back at night cards wouldn't work in doors big queue at reception nobody there and nobody answering when we dialled 0 for over 45 mins people waiting to check in and stuff had to find a barman and he just said ok another 10 mins before someone came ,Then morning ordered breakfast for 9 to 9.15 no sign of it had to ask apparently they'd lost our card they found it and finally got breakfast at 9.45 terrible service all round if rooms aren't cleaned in time then they need more cleaners !!!

  • Donna C

  • June 2015

The Westmead Hotel

Hotel it's self was lovely.

How ever on entries the room I noticed a stain on the bedding. When we went to the bar to get a drink as there was a function on website had to wait for over 15 mons to get served. There seemed to only very 2 staff on. Also they did not take card for payment for drinks quite disappointing.

  • J Ribchester

  • June 2015

Fantastic value

My partner and I stayed for two nights .

The room was lovely and clean . Staff are more than helpful and polite . The owner of the hotel came out of his way to have a chat . The hotel is set on a busy road but you would not know it was there . Will be coming back . Safe for family's with children . A value for money hotel with beds that are very convoy a all round great place .

  • Ray Gormley

  • May 2015

Excellent value for money, exceptionally polite check in staff, clean room with good facilites

  • Gordon Partridge

  • March 2015


  • Joanne S

  • March 2015

Good value for money

The Westmead Hotel is good value for money, although the beds and pillows are pretty hard.

Ask for a quiet room. Room service was prompt, but the food wasn't great - garlic bread smothered in butter made it inedible and the spaggetti bolognese was lacking in meat - I thought it was a veggie version. Would stay here again though as it is cheap, convenient for the M42 and the rooms are big.

  • Ashley V

  • March 2015

Will stay again!

Absolutely lovely hotel with staff to match.

Great service upon arrival and in the restaurant. Hotel was very clean and nicely finished. Very spacious rooms in comparison to many other hotels. Really can't find and faults. BEST is dog friendly which makes it an absolute stay again hotel!!!