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92% would recommend it to a friend
Got there room not ready at 2 pm like it's supposed to be got back at night cards wouldn't work in doors big queue at reception nobody there and nobody answering when we dialled 0 for over 45 mins people waiting to check in and stuff had to find a barman and he just said ok another 10 mins before someone came ,Then morning ordered breakfast for 9 to 9.15 no sign of it had to ask apparently they'd lost our card they found it and finally got breakfast at 9.45 terrible service all round if rooms aren't cleaned in time then they need more cleaners !!!
The Westmead Hotel
Hotel it's self was lovely.
How ever on entries the room I noticed a stain on the bedding. When we went to the bar to get a drink as there was a function on website had to wait for over 15 mons to get served. There seemed to only very 2 staff on. Also they did not take card for payment for drinks quite disappointing.
My partner and I stayed for two nights .
The room was lovely and clean . Staff are more than helpful and polite . The owner of the hotel came out of his way to have a chat . The hotel is set on a busy road but you would not know it was there . Will be coming back . Safe for family's with children . A value for money hotel with beds that are very convoy a all round great place .
Excellent value for money, exceptionally polite check in staff, clean room with good facilites
Good value for money
The Westmead Hotel is good value for money, although the beds and pillows are pretty hard.
Ask for a quiet room. Room service was prompt, but the food wasn't great - garlic bread smothered in butter made it inedible and the spaggetti bolognese was lacking in meat - I thought it was a veggie version. Would stay here again though as it is cheap, convenient for the M42 and the rooms are big.
Will stay again!
Absolutely lovely hotel with staff to match.
Great service upon arrival and in the restaurant. Hotel was very clean and nicely finished. Very spacious rooms in comparison to many other hotels. Really can't find and faults. BEST PART...it is dog friendly which makes it an absolute stay again hotel!!!
Nice room, staff very helpful.
Handy for NEC.
Staff were friendly, room was spacious and beds comfortable, however I noticed that the toilet was not clean around one of the fixing points for the seat but otherwise the room was very clean and neat.
the night was cold and I felt that the room needed better heating, there was an electric fire which was on full but we were still cold in the room. We were also pleased that the hotel accepted dogs which was one of our main requirements but a bin for dog waste within the grounds would have been good. (This could have been an ordinary bin for general waste within the grounds or car park). Overall we enjoyed the stay.
Very very good