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77% would recommend it to a friend
Having booked a room at an old coaching Inn and seeing pictures of the rooms to say I was bitterly disappointed is an understatement we booked last December 2013 and paid the full price and although clean it was in an annexe not at all what We wanted, we were told that they only allocate two/three days before arrival so unless you have been before and select a special room you get what is allotted we may well have been at a Holiday Inn how much character the room had, I realize it was only one night but I was looking forward to a 16th century beamed room
Super place to stay
Just as the review title says, a great place to stay and great value.
Shabby needs a clean up.
The hotel is very handy for the centre of Canterbury and provides secure parking.
The staff were very efficient and welcoming. On a negative note, I stayed in room 21 and the bathroom although clean needed redecoration , the shower didn't work and I didn't have the time to let the staff know. I needed to plug something in and pulled out the bedside table to find thick dust and cobwebs. On the surface the room does look clean but good do with a spring clean.
First Class service
from start to finish the service we received was first class.
The hotel was very clean, the gardens and the car park was very well maintained. I was very impressed
Quality and Courtesy.
A thoroughly enjoyable stay in nice surroundings made all the nicer by a great team of staff, polite and willing to help.
Nice and comfortable
Room was big and clean.
And easy to access to the station.
A very pleasent Hotel, ideally situated for a visit to Canterbury and extremely quiet.
Lovely historical inn
Lovely stay , comfortable room with a fantastic buffet breakfast
The staff were very friendly and helpful.
The restaurants they recommended were very good
The room was large, the bed was really comfortable, the breakfast is very good and the location is right at Westgate, all in all, excellent.