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Reviews - The Commercial Hotel Chester

4Self Classified Small Hotel Ratings explained
St Peters Churchyard Northgate Street, Chester, CH1 2HG
With superb new decor throughout, three bars (including an exclusive residents Champagne and Cocktail bar) serving a quality selection of cask ales and whiskies plus International lagers totally exclusive to The Commercial Hotel, add into the mix our extensive selection of vodkas, rums, Champagnes, cocktails & wines. Our renowned hotel has four 'five star' quality en suite bedrooms plus a luxury top floor suite.

The Commercial Hotel also holds fantastic daily events including Live Music on Thursdays and exceptional DJ's on Fridays and Saturdays. We believe we have something very, very special here at The Commercial Hotel in Chester making the hotel the perfect setting for drinking, sleeping and dancing. The Commercial Hotel has won a number of awards including the Chester Civic Award for a beautiful restoration of a historic building and the 'Best Newcomer Award' at the 2010 'Chester Food and Drink Festival'.

There are many City centre Hotels in Chester, but few with the history and quality of furnishing, imagination of design, and general atmosphere of relaxed, but attentive service. Our intention is to provide a home from home to all our guests, customers and new friends. A quintessentially traditional English Hotel and Bar with a contemporary but classic twist...a place for all types & tastes visiting the historic City of Chester!
Picture of The Commercial Hotel Chester, Chester at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 35 reviews
  • Customer service
  • Cleanliness of accommodation
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  • Value for money
  • Quality of food
  • Family friendly
91% recommended this accommodation to a friend 91% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Could do better with a few changes
My partner and I stayed during the week as a last minute break. The staff were fine and helpful though as they are also running a pub they were also focusing on that too so you could feel like you were an interruption. The room itself was good, clean and nicely decorated. The only thing I think needs attention is the bathroom...the sealant and grout around the shower was discoloured (black) and although the shower itself was fab you did feel a little reluctant to get into it! The air con unit worked fine but like other reviewers it was not pointed out to us and I only knew there was one as I'd read previous reviews! Please let guests know it's there. There was some noise on the first morning with a brewery delivery at 7.30am but it's a working pub and this is to be expected. The location is superb, right in the heart of Chester so everything is on your doorstep. We too found it a little hard to find by car...don't know how this could be improved on though? Breakfast was part of the stay...this was ok but if a small menu was provided it would look more professional. The food itself was okay, though the boiled eggs on day two were very underdone. All in all an okay stay, but not impressed enough to stay again when next in Chester.

Reviewed by
Bronia Duduk

From Swadlincote, UK
Who stayed in September 2014

Couple

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The Commercial Hotel Chester
Excellent 2 nights in Chester. Very good hotel, rooms were spacious and clean, staff were very helpful and friendly an give us directions and advice on how to get to places etc.

Reviewed by
kelvin brennan

From North Shields, UK
Who stayed in August 2014

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Very nice room and central location.
Nice accommodation in the heart of Chester.

Reviewed by
Nicole P

From UK
Who stayed in July 2014

Couple

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Reception
On arrival we were shown to our room by a young man who was very polite and helpful, we suffered from the extreme heat in the room on the first night of our stay only to find out in the morning as we spoke to the cleaner that our room had air conditioning . We could have been spared a sleepless night had we been shown the air on unit. We were warned prior to our stay that it would be noisy due to a disco we were not disappointed it was more like a rave. We enjoy our stay on the whole and the staff were extremly polite and helpful

Reviewed by
J Dobbin

From UK
Who stayed in July 2014

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Party hotel
The hotel was nice however no air conditioning in the room which affected us. It is definitely a place to stay if your looking for a party place , and not a romantic getaway .

Reviewed by
a cope

From Goole, UK
Who stayed in June 2014

Couple

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Nice room excellent breakfast and attentive staff. The hotel was difficult to locate but once there (with help of staff over phone !!)had a pleasant stay

Reviewed by
Graham D

From Preston, UK
Who stayed in May 2014

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Absolutely great place to stay. We will be booking again. We stayed in the Byron suite fantastic
Will be staying here again when in Chester without a doubt.
Lovely suite big bathroom
Bars are fantastic busy lively place.

Reviewed by
Darren L

From Stockport, UK
Who stayed in March 2014

Couple

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Fantastic
Had a lovely stay in a very lovely and modern room, highlight was the matress!!! So comfy!! Breakfast fresh and delightful. Good value for money and such a practical location.

Reviewed by
Laurent Gorce

From Pwllheli, UK
Who stayed in February 2014

Couple

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Great location in city centre however if staying at the weekend the hotel rooms are above a club and pub which it doesn't state clearly on the website it just classifys it as weekend entertainment. So it is very very noisy! So do not stay here for a romantic chilled out weekend! However room was gorgeous and staff were incredible!

Reviewed by
R Mackenzie

From Ashton Under Lyne, UK
Who stayed in February 2014

Couple

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Stayed in Wordsworth room, stunning, spacious and gorgeous with a large fantastic bathroom and amazing shower. Lovely complimentary shower gels etc. just wish we had more time to enjoy the room as was only a quick overnight stay. Recommend to all.

Reviewed by
Lisa M

From UK
Who stayed in October 2013

Couple

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