Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
91% would recommend it to a friend
very friendly staff the receptionist, bar staff and chambermaid all excellent,room was great bed comfy, and everything in good working order.
Very comfortable stay would stay again
Bed quality excellent, bathroom very clean
Very pleased to stay in hotel
Impressed with the room however disappointed with details
Checked in to the hotel and found our room which was lovely, later that evening found the main light did not work, notified reception, we were told it would be fixed that evening which it wasn't.
The next day I complained again as we would not be able to see properly in the room by 6pm we were told it would be fixed that evening (it was not) I then complained to the night porter who arranged for the day staff to contact me after 10am on the sunday, I was woken up early in the morning asking when they could fix the light, I said anytime after 12, we came back once again late that afternoon to get ready to go out and not fixed. When I spoke to the receptionist I found her to be rude, for something as little as a light it ruined our stay the beautiful hotel with many other kind staff. I expected gowns as it states on the website all rooms are supplied with lovely fluffy gowns we did have them either. Its a shame as I would have gone back or recommended the hotel if it was not for those silly little things.
Hard to please fussy director of the company but everything was great
Will book your hotel on each travel to Leeds
Besides the wifi not working for the first two days everything else was absolutely amazing.
Would recommend this hotel to all.
Bed was huge, never seen one so big.
Super comfortable as well. Real luxury. Breakfast buffet was pretty nice too. Friendly staff etc. I'd go again of sure.
Lovey hotel very modern with great decor and ambiance
10mins walk from train station, stayed in a standard room which had plenty of room and well designed and decorated.
I have to mention the size and feel of the bed, abnormally large bed which was very comfortable. Has a relaxing Gin garden for drinks, expensive but standard with the normal price for leeds bars. Overall we both enjoyed our 2 night stay here.
Very friendly place.
Room very nice apart from the sliding wooden shutter on the window which was heavy and kept coming off the rail. Bed was wonderfully comfortable and huge.
Great stylish place !!
Luxurious city break
I travelled to Leeds with my wife to visit friends and decided to treat us to a posh hotel for the night and the New Ellington was the perfect indulgence.
Our executive double room was so spacious and comfortable and the staff were very friendly. The hotel is an easy walk from most of central Leeds - eg trian station, Headrow, Millenium square. Our only dispointment was we missed the resturant which stopped serving around 9.30pm as the food smelt gorgeous!