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Reviews - The Minster Hotel



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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (29)

100% would recommend it to a friend


Customer service

Food quality

Room quality


  • brian W

  • July 2016

Good friendly handy position

Nice friendly clean hotel right in the nice and handy part of town.quiet location and great car clean and full of charactor.

In room 5, my room , it was very smart. Toilet was cramped ant i thought the matress was quite thin, but would stay in the hotel again as its super friendly and has a charm and a handy car park.

  • Michelle h

  • June 2016

The Minster Hotel

Lots of the attractions were in walking distance from the hotel.

Never needed to use the car. The free parking was a bonus too.

  • H Kidd

  • March 2016

Great stay

Good helpful staff, good room, fantastic breakfast.

  • Clive K

  • January 2016

Service with a smile

The Minster Hotel and all it's staff are customer oriented from the moment you enter the front door.

2 Reception staff, plus the Hotel Manager were there when we checked in, and they could not have been more helpful. The five breakfast serving staff are all very courteous (White, Brown or Mixed ?), and the quality of food is excellent. The refurbished rooms are clean and modern, and generally excellent value. THE BIG PLUS - Parking in YORK is at a premium, the Minster Hotel solves all your problems, the car park means you will have no worries, and the hotel very kindly let us leave our car for an additional couple of hours after checking out, whilst we did some last minute shopping. Finally - there are no flood risks in this location .

  • M Angus

  • December 2015

Everything was great staff service andbreakfast sere great

Very satisfied will recommend to friends and family

  • K Keaton

  • October 2015

minster stay

Clean and comfy room.

Excellent customer service and breakfast.

  • E Ramage

  • September 2015

Minster hotel

Have stayed here a few times and never disappoints.

Beautiful room and first class breakfast.had a little trouble with wifi connecting to Internet other than that everything was fine. Big bonus large free car park hotel very short walk to city centre.

  • John senior

  • September 2015

Stunning !!!

Stayed in York loads of times but this was, without doubt, the best hotel we have ever stayed in.

The room was huge with quality furniture - not the usual cheap rubbish from Argos. Bathroom was stunning and scrupulously clean. I am seriously struggling to find anything what so ever to say that's negative !!. The young lady on reception was fantastic and nothing was too much trouble for her - superstar !. Next time we visit, it will be here without doubt !. Absolute ten out of ten !!

  • Miriam R

  • August 2015

one of the best

To finish our two weeks holiday my husband and I decided to have three nights in York before travelling back home to Washington after our main holiday in st Ives.

We had tried before to book into the Minster hotel, but was always full. Now we know why. We were so impressed we extended our stay on the first night. From being greeted to leaving our stay was thoroughly enjoyable, the staff were so warm and friendly, the rooms were relaxing and comfortable, clean and well presented. Breakfast was so relaxing and the choices spoilt you. We have stayed at more expensive hotels including churchills and the best westerns, but will be staying at the Minster from now on. Couldn't ask for more. Have to mention the outstanding receptionists, especially Gemma 10/10

  • Helen B

  • August 2015

The Minster Hotel

It was very central for all the attraction staff where very helpful and polite .Would use this hotel again.