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57% would recommend it to a friend
The hotel is handily situated across from the station.
The receptionist was helpful enough but didn't mention breakfast times, which i do find helpful. But the room was very small. It was a late booking. I needed to get out to a function very quickly so went to grab a shower but it was broken and had to run a bath. This made me late. Also the sink overflow leaked all over the bathroom floor.
On pointing this out to the manager on duty the response was there are no maintenance staff at weekends. A gesture would have been appreciated.
Hotel was right opposite the railway station which was perfect for anyone travelling by train and only a ten minute walk to the city centre, would certainly use again.
Avoid dated hotel
Hotel room was dirty, was very small room and very dated decor
Booked superior room for our stay, feel a little let down for the money. Premier inn is miles ahead!
£141 for a superior room that is far from that, lovely staff and great food service just not worth the money for the room that is no different to what you'd expect in a 2 star.
Tiny room, tiny bed
Hotel was fine, and in a great location.
Car park was easy to miss resulting in having to drive through a bus lane to do a return lap.
The room was extremely small, (room 432) and the so called double bed was not much bigger than a single, resulting in a very poor nights sleep. Cheap enough but wouldn't use again.
We came to attend the Rugby League Dacia Magic Weekend and the hotel was an excellent locationfor our visit .
Mercure Newcastle County Hotel
Loved the location opposite the railway station. The staff were very friendly and helpful breakfast very good something for everyone. Room was spotless. The only minor problem was very squeaky floorboards otherwise brilliant hotel and will stay again.
Clean, good quality surface.
We stayed at Mercure overnight whilst out in town.
They were helpful by getting us a taxi and generally making us feel welcome. Room was compact clean and warm.
Centre of Ambience
Stayed overnight in room only as had to leave early in morning for coach trip.
Excellent choice of stay practical and central. Room small and cosy fulfilled our request.