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51% would recommend it to a friend
Handy for James Cook Hospital
Staff excellent, very friendly and helpful.
The hotel itself is in need of a total refurbishment and is looking quite shabby. For the money we paid, I can not complain and can say compared to other hotels in the area it was good value for money. The breakfast was not brilliant quite, eggs dry and unappetising, sausage not very nice and bacon if you are lucky enough to get it just as it has been put in the hotplate is nice but if it has been in too long dries up. The room was adequate and for the price paid no complaints. My daughter and I stayed here as my husband was in James Cook Hospital having by pass surgery and so it was convenient without paying a fortune. For this type of purpose I would recommend the hotel but not for a holiday, I would probably look for somewhere more comfortable.. As I have already said the staff were excellent and can not fault them. They were doing a great job. I would stay again if it was for the same type of reason as stated above. This is the second time in 12 months I have stayed here but the last experience was not as good as the first, like I said the hotel could do with a good revamp.
The room allocated was cold and smelt of disuse.
The sheets were clean but only one set of towels provided. The toilet facilities were substandard. The bath was unclean and stained with lime scale. The toilet lacked privacy. I had indicated on reservation that I needed extra blankets, but on arrival none were provided. When requested, I was provided with a couple of 'bed covers' and not blankets. The gentleman delivering these covers was less than polite and literally dumped these in my hands at the door!!. I was familiar with this hotel when it had a high standard in the 80's. I was a resident in Marton but have relocated in Oxford. It was a disappointment to return to my familiar hotel and see it substandard. I should have chosen differently,even though it was only for one night.
The Marton Hotel and Country Club
Staff polite, and very helpful, and the room so nice and warm on a cold winter evening - a pleasant stay.
Many room moves
Had to move rooms twice during a four night stay - firstly because of no WiFi access, and secondly because of water pouring through the bathroom ceiling.
(which judging by the condition of the ceiling, had happened a number of times before). The final night was also extremely noisy due to a function downstairs. The final room I was given was newly refurbished and very pleasant. The rest of the hotel appeared quite run down
we stayed in hotel due to being my birthday.
have stayed there before but this visit was bad. got back to the hotel, came up to our room where we was talking and relaxing, had a knock at the door saying people was complaining both sides but there was a lift 1 side and the other was the stairs. ended up being moved to another room but don't think would stay there again.
There was some smell in room.
Apart from that everything was perfect and of good standard.
a one night stay
easy to find and the receptionist was friendly and helpful .
the bedroom was a good size with a four poster bed and a good size tv, it had a large bathroom. Our room was close to a busy road and though clean was of older décor with wear. we slept quite well and the breakfast was good. Both my wife and myself had picked up a bug and did not take advantage of any additional services
A Sad Place
It was convenient for our stay as we were guests at a Christmas Lunch.
We booked a superior room, paying extra for something we could not see. The twin beds were rock hard, our bathroom items had to be stored on the floor, no shelf at the small washbasin. Kept awake all night, just above the reception area, doors banging. I could go on and on.
Shower and bath
I stayed here last year, the room was 90% better than last year.
The only thing that let it down was the shower was the old type mixer., not electric.
The Marton Hotel and Country Club
Matched the hotel description perfectly no surprises.