Reviews - Village Hotel Swindon

3

Shaw Ridge Leisure Park,Whitehill Way, Swindon, SN5 7DW

Price From 153.96 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (48)

90% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • M Hay

  • March 2014

Stay at Village Hotel Swindon

Very friendly staff, both at Reception and in the restaurant.

The room was clean, well maintained with all needs provided for. The only slight problem was a creaky bathroom door which we managed to rectify with a touch of shampoo. Breakfast was very good with hot food well cooked. Service was prompt with coffee being provided as soon as we arrived. The evening meal though, was disappointing. We both had pizzas which were very bland and lacking in flavour. The bases in particular were tasteless and seemed a bit undercooked. However, service was good and the waiter and waitress came over to discuss our written comments. This was much appreciated; they seemed genuinely interested and said they would mention our concerns to the chef. We really appreciated being able to use gym and the pool. Both these facilities contributed to the enjoyment of our stay.

  • Jo A

  • March 2014

What a really pleasant surprise!

Well what a really pleasant surpise and this comes from a poorly ageing synic.

Just had a saturday night stay (mainly because husband's band had a gig locally and didn't fancy him driving home in the small hours in the fog, so we went with for the pool and a change of scene, it' s been a really long winter after all). The really thoroughly pleasant stay started with Nancy a really sweet Scicilian receptionist who genuinely seemed to care,even helping my 12 year old to connect his iPad to the free wifi (not avail free just in public areas either,also in room - bonus!). The capacious Deluxe family room had a massive TV, ample soft seating a huge double bed, a sofa bed and 2 singles pushed together which my son soon claimed as his. There are some negative comments about the general state of the decor on the late room site where we made our booking, but we thought it was fine and not "too tired" at all as they suggest. The pool was great, temp just right and relaxing.The slightly over zealous leisure staff warned my son away from the Jacuzzi (which actually worked for me as i got 10mins of "me"time), even if i then exited feelling a little over broiled -was exceedingly hot. My hubbie enjoyed the peace of the steam room and went off to his gig feeling like a rock star.....(his words not mine)..... Oh dear , the rest of the band soon brought him back down to earth. My son and i watched the Voice on the huge telly and ordered room service, I had a really tasty Spaghetti Carbonara from the Italian and my son had Scampi and chips and a coke from the pub

Both were really hot (i comment on this as i often find that the prob with room service is the food is cold by the time it's come along the corridors to you) and the staff couldn't have been more helpful. The beds were very comfy (on the firm side) and we slept superbly not even hearing hubbie return until he put all the lights on to go to loo.

The walk down to our inclusive breakfast the next morning past the beautiful scented spa rooms made me wish i'd booked a massage ...oh well next time. The leisurely full brekkie (well that's obligatory when it's included in your room rate isn't it). was really good even my son helped himself to a cooked selection and commented how good the sausages were. The tea came promptly and the waitress was attentive without being overbearing. We packed up and left with me genuinely wishing i'd booked another night...the retail therapy at the outlet village 10mins down the road helped though......aaaaaahh the weekend, oh well back to work to earn some more money to keep my rock god husband in the style to which he'd like to become accustomed. Room Tip: If booking a family room the small extra amount to upgrade to the deluxe is well worth it. See more room tips

Stayed March 2014, travelled with family

  • andrew r

  • March 2014

stayed overnight for treat for my wife

had a great time in a lovely comfortable bed, breakfast was superb, going to stay there again without fail.

  • D Lee

  • March 2014

spa break

  • stephen Smith

  • February 2014

Turn up the Heat please!

This was our first stay at the Village hotels.

Nearly everything was excellent...from customer service to the food. Unfortunately, our room was quite cold throughout our stay. Reception provided a small portable heater - but this made no noticeable difference. The room (Upper Deck*) was huge and on a corner, and so had 2 large windows, with a small radiator. These things, coupled with the short periods when the entire heating system was on throughout the hotel, did not allow our room to heat up sufficiently. We were quite cold during the night. During cold weather, the larger rooms obviously need the central heating to be on for longer periods - as individual guests are not given control over when the heating is on or off. Despite all the positives, having a comfortable temperature in the room is a basic prerequisite of any hotel.

  • pat m

  • February 2014

great stay

very good stay and the staff are so freindly,the food was good and the rooms was nice and clean.we stayed for two nights but the second day we had to share are towels as we only got one set.no water or tea and milk on the second day which i had to ask the cleaner for some tea and milk,water.

  • J Winslow

  • February 2014

Lovely reception staff who made a fuss of our dog and listened to our request of room.

Clean spacious rooms. Good breakfast in morning and great choice.

  • Roger M

  • February 2014

Fine for business travel or breaking a journey overnight

Room, cleanliness & service were all fine; not exceptional, but nothing to complain about either.

The flaw that spoilt our trip is the walls are paper thin & as we stayed over a weekend there was plenty of noise to disturb our rest.

The evening food & drink is a choice between generic pub grill or high street Italian. Again, not remarkable either way, but plenty of choice, & the same can be said for breakfast.

The location isn't far off the M4 & I'd stay again for another business event in the area.