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89% would recommend it to a friend
stayed overnight for treat for my wife
had a great time in a lovely comfortable bed, breakfast was superb, going to stay there again without fail.
Turn up the Heat please!
This was our first stay at the Village hotels.
Nearly everything was excellent...from customer service to the food. Unfortunately, our room was quite cold throughout our stay. Reception provided a small portable heater - but this made no noticeable difference. The room (Upper Deck*) was huge and on a corner, and so had 2 large windows, with a small radiator. These things, coupled with the short periods when the entire heating system was on throughout the hotel, did not allow our room to heat up sufficiently. We were quite cold during the night. During cold weather, the larger rooms obviously need the central heating to be on for longer periods - as individual guests are not given control over when the heating is on or off. Despite all the positives, having a comfortable temperature in the room is a basic prerequisite of any hotel.
very good stay and the staff are so freindly,the food was good and the rooms was nice and clean.we stayed for two nights but the second day we had to share are towels as we only got one set.no water or tea and milk on the second day which i had to ask the cleaner for some tea and milk,water.
Lovely reception staff who made a fuss of our dog and listened to our request of room.
Clean spacious rooms. Good breakfast in morning and great choice.
Fine for business travel or breaking a journey overnight
Room, cleanliness & service were all fine; not exceptional, but nothing to complain about either.
The flaw that spoilt our trip is the walls are paper thin & as we stayed over a weekend there was plenty of noise to disturb our rest.
The evening food & drink is a choice between generic pub grill or high street Italian. Again, not remarkable either way, but plenty of choice, & the same can be said for breakfast.
The location isn't far off the M4 & I'd stay again for another business event in the area.
Amazing value for money!
Incredible value for money only walking distance from shops cinema and restaurants.
Lovely relaxed weekend .
A relaxing hotel with superb facilities
Our upper deck room meets all our requirements.
It was spacious with a range of facilities . Our meal in the Italian restaurant was very enjoyable with excellent customer service. Good value for money
We stayed in the upper deck room during our stay, the room was nice but was clearly aimed at a business stay (dark colours & very modern) obviously there was nothing wrong with this as this is clearly a big target audience for them.
However the room felt a bit impersonal to us and didn't give off a very comfortable or homely appeal which is what we mainly look for in a hotel. The swimming pool & steam rooms were lovely and definitely worth the money paid for the hotel. We will hopefully be returning soon, but this time to stay in one of the normal hotel rooms to compare this :)
Very enjoyable stay would recommend
Had the upper deck double as there were no standards available but enjoyed the extras and the lovely huge bed, modern style, treated myself to room service from the Italian resturant - delicious.
Tastiest garlic bread I think I've ever had. All staff helpful and polite. Would happily stay there again. Then stayed during the day for job interview, free refreshments throughout the day. Yummy pastries :) at the end of a stressful day the staff even helped me bump start my car after a flat battery. Nothing too much trouble!!