Reviews - Village Hotel Swindon


Shaw Ridge Leisure Park,Whitehill Way, Swindon, SN5 7DW

Price From 153.96 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (48)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • M Hay

  • October 2014

Village Hotel Swindon

You know what you're getting at Village hotels.

We have stayed here a few times now, and have always found the experience relaxing. The rooms are functional, but always clean and well equipped. The pizza in the restaurant was disappointing, being rather sparse on topping and very hard to cut through the crust.. ( This seemed to be a general problem as the woman on the next table asked for a steak knife to cut hers!)

Breakfast was fine with a wide selection of hot and cold foods, and we enjoyed a swim in the pool, though some regular swimmers were complaining about a rather musty smell in the changing room, which was evident on this visit, but I'd not noticed on previous visits. The pool and surroundings, though, were clean and well maintained.

  • Philip A

  • October 2014

Noisy rear room overlooking courtyard which attracted late night smokers loud drunken laughter after 11.00pm etc.

Breakfasts greasy,and cold had to ask to reheat. It has to be said that staff good humouredand attentive but overbusy in restaurant late sat evening

when bath drained water came up through waste pipe under sink causing us to have to mop up with all our towels.reception advised as only ontwo night stay we tolerated situ..

  • Joseph B

  • September 2014

Better than expected

We were expecting something a bit cheap and cheerful, but actually it was really nice.

The two highlights were the helpfulness of the staff in the Italian restaurant (we needed a meal with special dietary requirements), and the fact that the pool is adults only between 12 and 2 - which for us as a couple without children was brilliant!!

  • peter law

  • September 2014

Hotel was good to very good but could benefit from air conditioning

  • Paul O

  • September 2014

Great experience

Value for money.


  • September 2014

Italian food not so good

we booked into the italian restaurant which all looked nice, but we were disapointed we the food, bland , tasteless, and we had the "special"

  • T Macleod

  • August 2014

A big hotel with personal touch!

I have.

Stayed here only once before and was very pleasantly surprised to be remembered by the young waitress, who had served me then...a very impressive touch in such a busy hotel. our only complaint was the very long trek to our room...and the out of action lifts.... Would it be possible to have more light I. The Upper Deck Rooms...which are otherwise very good?

  • Mike H

  • July 2014

Lodge with a gym and pool

Customer service great: room good except only 2 pillows a d touch marketing g.

Mutter on every surface. Old / worn but clean towels (2) in bathroom. Nice pool and gym. Starbucks. Italian restaurant I would avoid, customer service is very good buy the good was bland and portion control on my tortellini (7) unacceptable. The decor is horrific on this restaurant. Summary as a lodge with a pool it's fine, the staff are delightful.

  • Sandra H

  • July 2014

Good overall with some small reservations

It was actually very nice and quiet and clean and the room was large and comfortable.

Just a small gripe - the mattress felt rather elderly and pillows were microfibre and felt hard and a bit uncomfortable. If they could get that bit right I would not hesitate to recommend it. And for the price we paid on Laterooms it was very good value for money.

  • william e

  • July 2014

urban village

Italian restaurant very good, excellent service but the English pub couldn't match it.

Cleared a table to sit and eat but gave up, staff seemed indifferent.