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Reviews - Rafayel on the Left Bank - Hotel & Spa

5Self Classified Hotel Ratings explained
34 Lombard Road Falcon Wharf, London, SW11 3RF
Located on the riverfront in bustling Battersea, Hotel Rafayel, is London’s most luxurious 5*eco-friendly boutique hotel. Minutes from Sloane Square, the Kings Road and Knightsbridge, Hotel Rafayel also boasts 65 designer ‘smart’ rooms with floor to ceiling glass windows, Crystal bar and Banyan on the Thames restaurant with river views, spa, techno-gym and resistance pool, Nirvana lounge event space, boardroom, library, florist, MyChelle`s baketique. Hotel Rafayel provides complimentary drop-off service to Clapham Junction and Clapham Common.

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Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 84 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
84% recommended this accommodation to a friend 85% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

SILVER WEDDING CELEBRATIONS
The hotel is wonderful - we had a lovely room overlooking the Thames and enjoyed watching the helicopters landing at the helipad next door.
We were greeted with a card and chocolates in our room which was a lovely touch.
The bathroom was to die for! The shower was amazing - wish I had one like it at home!
A fabulous hotel!

Reviewed by
KAREN G

From York, England
Who stayed in October 2012

  • Customer service
  • Hotel cleanliness
  • Quality of room
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  • Quality of food
  • Family friendly

I would definately stay again. The transport links were a little complocated but by the second day I had my bearings. The shuttle to the stations is useful. Staff very helpfull

Reviewed by
A Bedford

From Montgomery, England
Who stayed in October 2012

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
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  • Quality of food
  • Family friendly

Great hotel with good customer service
I didn't know what to expect as I'd never stayed here before, but I was very pleasantly surprised. I must have been upgraded because I was given something that was more like a suite than a room - with a huge living area and a jacuzzi in the bathroom.
The staff were friendly and the restaurant was fine.

Reviewed by
S Power

From Cardiff, Wales
Who stayed in October 2012

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Lovely Place
Excellent in all ways - the suite was superb, whilst not with a view over the river, it was a cheap deal and fantastic value for money!

Reviewed by
Richard P

From UK
Who stayed in October 2012

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