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82% would recommend it to a friend
Off the beaten track but it suited us. Lovely riverside walks. Subdued lights made it difficult to see inside my suitcase so one bright light would have been good. Very impressive service. Staff attentive, polite and helpful.
A pleasant stay
A very nice hotel, pleasantly surprised as I had no idea it was even there.
Staff very friendly and helpful and the room was excellent.
Met all requirements..
Good value for money for a 5 star.
Met all the requirements, clean, comfy fittings and fixtures, large room, large bathroom and nice touches; we like the library. The hotel and room met all the requirements but we felt it lacked a little something, a little character. We concluded that the word we were looking for was: functional. Staff were friendly and great view of the thames. We were not tempted by the restaurant and went to eat in Battersea.
Superb value for London hotel
Outstanding in all Areas.
Fabulous value for money. I ate in the restaurant and nothing was too much trouble and with 50% off for residents this was good value. The shuttle service to and from Clapham common and Clapham junction also means that although this hotel is a little way out of the city centre it is very accessible. Will definitely stay again.
Great but a way out of town.
The Hotel.staff and accommodation were all excellent.
Only issues were there was no bath (but a great shower), the location is a bit "out of town" if you want to visit Theatres/City centre and finally the restaurant food is average (at best). Still we thought all in all quite a good stay.
My new hotel of choice when in London
Spacious, clean and generally first class accommodation.
May be a few more than the 10 minutes from Clapham Junction, but well worth the extra few minutes. Large rooms, great facilities, all round very enjoyable stay. Already booked for my next stay
We had a very enjoyable stay.
The staff were friendly , the room was very comfortable with an excellent view and food was excellent. The only minus was the air conditioning was too noisy during the night.
Relaxed and Peaceful
Really enjoyed the place, and the service was excellent.All the staff were polite, attentive, and efficient.
Best value 5* I've stayed in for a long time. To be recommended
Fantastic location and great value
We had a super stay at the Rafayel, the staff were incredibly obliging and very polite.
The decor is modern but individual and boutique. The room was well equipped and spotless, with a very comfy bed. Very relaxing, great views and location too!