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88% would recommend it to a friend
Good clean hotel.
Poor location but that is reflected in the price
Overall fantastic stay.
Service excellent as was the food and an upgrade on arrival. Made my business trip all the more easy.
Good hotel, good value for London
Stayed for 2 nights.
Very happy with standard of accommodation. Found staff very pleasant and helpful. Good standard of room, quite large by London standards . Only one small gripe, no mirror within reach when hair dryer was plugged in to any wall socket. Very nice shower. The courtesy car drop off and pick up from tube station worked very well ( hotel has recognised that as they are a bit out of the way, they need to offer this service) We didn't find out about it until check-in which is a she. It would have saved us a difficult journey getting to hotel via underground and normal taxi with luggage
Luxury from the second you walk through reception.
Absolutely fantastic couple of days.
We arrived and for some reason (though we aren't complaining) our room was upgraded to the best suite in the hotel. Obviously happy with that, we spent the majority of the first day in the room, just exploring it more than anything. Amazing hotel, amazing food at the resturaunt as well, and probably the strongest cocktails we have ever had!
Great hotel, fantastic facilities would highly recommend.
The hotel room we were allocated was beautiful with panoramic views of the river.
The hotel itself is clean and modern and the staff were always friendly and helpful. I would definitely return to this hotel in the future.
The only down side could have been the location which is outside of the city centre. However, this means that you can avoid the congestion zone, and the transport links from the hotel to the city make travelling really easy. There is a bus from outside the hotel which takes you to the centre, and if you prefer to travel by train or underground the hotel provide a shuttle to the station every half an hour.
Staff very helpful.
We were given a free upgrade to an apartment free of charge. Couldn't fault the cleanliness and the views were amazing. Pleasantly surprised at how good a sleep we had. Would definitely recommend and would return again.
Found a hair in shower and blood stained sheets!!!!
Found hairs in the shower and discovered blood stained sheets when we pulled back the duvet.
Seriously not 5* quality. Also, on both in check in and check out I was made to feel uncomfortable by staff. It wasn't genuine and was a little rude.
very modern hotel, high spec bathroom
bit too modern for us so didn't feel as comfortable as we would have liked, didn't like the floor to ceiling windows as passerbys could see into the bedroom so you couldn't really have your blinds up.
would have liked to have had an iron/board available rather than have to use the laundry service. did'nt like the very dark corridors (lights did come on via sensors when you walked down them though). very chic though, if you like that kind of decor.