Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
60% would recommend it to a friend
great location but tired hotel
Great location,tricky parking ,tired room and dated decour.
Comfortable Weekend break with interesting parking!
Lovely character hotel near the Cathedral .
Parking limited and involved manoeuvring round the back of the hotel (old coaching inn), but at least there was some parking available - not to be recommended for large vehicles!
Our stay at The White Hart was fine because of the lovely staff.
We were given a room overlooking the courtyard which was ok with us as we could cope with the fairly steep metal stairs up to the walkway which gave access to the rooms.
(We were surprised that,at the point of booking or at the very least as we checked in, a reassurance from us was not sought that this would not be a problem. The bedroom and bathroom was certainly well cleaned and the bed was ok but the whole thing seemed tired. The modernisation mentioned on the website was probably done last in the 1980s and judging by the furniture and the mould around the bath, it is ready for another. Our bathroom door was unable to be closed properly and was good in squeak noise which took on mega proportions in the middle of the night. The staff were excellent - very willing to please which was especially evident during the very good breakfast.
Nice clean room, the only slight drawback were the stairs leading to our room in the courtyard as I was travelling with my elderly mother, but we were aware there were stairs when we booked.
Car parking was a little awkward.
White Hart Hotel, Wells
The annexe room was very comfortable and quiet.
Breakfast was excellent. The staff were very friendly and kind enough to allow us to leave our car in the hotel car park after we had checked out on Sunday morning. We had an superb dinner at the restaurant in the sister hotel opposite.
Very Nice Friendly Hotel
Lovely friendly staff, very homely feel.
Love the original features of the place, it's a unique place, and has kept hold of it's history... Fairly rare to come by nowadays with new builds etc. Bit expensive, but the level of detail with cleanliness made up for it. I can understand the price because of the location though.
Two night stay booked for elderly relatives
I booked the room for my parents, as our son and his wife to be were holding their informal wedding reception at the White Hart.
The staff were most obliging, kind, considerate , discreet; I was impressed. The accommodation was on the ground floor but was not adapted for disabled people although there was a ramp into the small hall. The car-park is uneven as it is cobbled.There was a resident staff member next door to their room, which was reassuring. The buffet lunch provided was very good and the bar food, enjoyable. I had a meal with my parents, the first evening and my gluten-free diet was catered for (with advanced warning).
There is no outdoor play space for children and no garden but the Cathedral Green is directly opposite, over a small one-way street. I would not recommend staying here with young children. I am going back there for my BIG birthday party at the end of the month.
Eat with care
It's shabby round the edges but ok.
Room 10 is above car park turn so worked up by drivers revving engines.
Room service food looked great but made me very ill.
I have to say that the whole of the upstairs smelt of old cooking fat.
It permeated the room and was really horrible. On a more postive note - the food in the restaurant was absolutely lovely. Well cooked and presented. As with breakfast in the morning.