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79% would recommend it to a friend
A friendly place to stay.
My mother and I stayed at the Lord Hill overnight for a shopping trip.
The room was comfortable and perfect for somewhere to stay. Breakfast was great and they catered for my Gluten Free requirements. What really made the stay special was the staff so helpful and informative genuinely helpful and happy people. We ate out so I cannot comment on the evening menu, but the breakfast was delicious. Need somewhere to rest you head the Lord Hill is perfect and close to Shrewbury town centre.
Room we stopped in was rather shabby - carpets stained, bathroom could have done with a makeover.
Noisy guests next door and added road noise made it a once only visit.
As we had booked and confirmed online, check-in was very fast and friendly.
We were place din the Lodge, an annex at the bottom of the car park, which wasn't a problem. The room was standard for its type, comfortable and clean. Tea and coffee facilities, (with biscuits ~ always a nice touch) and a flat screen TV. Breakfast was in the main hotel building and very nice.
Very nice hotel.
The staff were lovely, good food, and spotlessly clean. Would go again.
What a lovely hotel.
Everyone who I saw who served us were polite and friendly especially Ella and Alison. The food in the restaurant was extremely good value for money and presented beautifully. The breakfast was among the best I've ever had giving the customer enormous choice-more than anywhere else I've stayed. I will definitely stay here again.
The hotel was good but a bit disappointed not to be in the main hotel.
The shower wasn't up to standard and a few cobwebs in the room .
Exceptional,very spacious room with a feeling of luxury.
2 televisions, wow!
Lovely clean friendly hotal
Very happy with the service we got the staff was very friendly n room very clean and tidy.
Would deffo come again n recommend to my family n friends
We enjoyed our stay and would go again soon.