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73% would recommend it to a friend
beautiful surroundings with average rooms.
We were literally using this as a hotel as the usual chains were full, whereas to me this is more of a function accommodation.
The room doesn't reflect the price, you are clearly paying for the property and grounds.
It would be worth staying here for weddings etc.
Top marks for garden and breakfast
Wonderful stately building with panoramic views and gardens.
The rhododendrons brought a mass of vibrant colour to the garden in May. Our room was clean, smart and had been fairly recently refurbished with modern wooden furniture and an unusual choice of garish carpet. The room would once have been a lot larger in its day. It was spacious enough but the shape felt like it had been sliced in half. The bed was comfortable with crisp white duvet and pillow cases. The bathroom had old plumbing which meant that every time the toilet was flushed we could hear loud, strange pipe noises for minutes afterwards. The shower was small but with a good flow of hot water. The guests next door let their door bang (perhaps in response to our plumbing!) which made our windows rattle several times during the evening. A slow release door mechanism would have been appreciated. The corridors leading to our room had seen better days and could have done with a spruce up. We ate in the bar which was very comfortable and quiet at 7pm, bar the piped music. The fish and chips were very good, so was the pie of the day. Our daughter chose a burger and chips which arrived without a bread bun which I thought a little odd. I offered to ask for one but she was quite happy without. Veltins served on draught pleased my partner. Prices were very reasonable and the staff were friendly and courteous. The buffet style breakfast, served in a wood panelled room with decorated ceiling, was delicious. Sausages, bacon and eggs were locally sourced and there was plenty of choice. The hotel staff took three attempts to confirm my booking correctly by email, however during our stay they were all professional and friendly. The positives outweighed the smaller negatives during our visit and we would recommend this hotel to others.
Not what I envisaged
The Hall stands in magnificient gardens which are truly beautiful but the interior of the building is tired and in need of refurbishment.
First impressions not great as I walked from the car to reception I could see a mouse sitting on the main steps. The Reception staff are friendly and welcoming. My room was a considerable walk from reception and the layout of the hotel is a bit of a rabbit warren to find your way around. I dont know if there are any lifts, I didn't see any. The spiral staircase is a bit of a challenge with a suitcase etc. The room was adequate in size but the mattress was ancient and very uncomfortable and the towels old and worn. I couldn't use the lounge as a large group of people were having a lecture, so I spent the evening in my room. Breakfast doesn't start till 7.30am, I needed to leave early so was offered a breakfast bag to take away. I asked what that would contain, and was told probably a yogurt, water and a sandwich and this would be left in the dining room under the heat lamps. Yoghurt - heat lamps ?. It didn't have the feel of a regular hotel. The rate was about the same as a city centre hotel and honestly I wish I had opted for that.
Unsure as to what to expect but on arrival was stunned to find a beautiful house set in wonderful gardens.
The place is steeped in history, in many ways showing the very extremes of social history. The house and gardens were well maintained. Oh yes, and breakfast was very good.
A very pleasant stay.
The staff were very friendly, efficient and ever so helpful.
Room was not serviced fully, sink and surrounding area not cleaned.
Damp towels which required changing were folded and put on partial made bed. Poor response. From Management to complaint. Wifi was virtually none existent, large area's where no coverage.
For an old building the quality of the rooms was excellent.
By saying old it is not derogatory in anyway. I have stayed in old buildings before and the stairs and floors generally squeak and make you feel uncomfortable to move around. I was on the first floor and nothing squeaked, I heard no noises from other guests and the room had modern decoration with views great views out to the garden.
Breakfast great and service as well.
Great Value for Money but Tired
Beautiful accommodation, location, grounds and incredible value for money.
The property and rooms are a little tired so don't expect all the mod cons but for a beautiful British stay this is great.
Beautiful place to stay, rooms good size, with lovely quality furniture.
Excellent place to stay.
Love this place
Look amazing. Would stay there again.