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77% would recommend it to a friend
Terrible place to stay, go to nearby hotel for a better nights sleep
They didn't tell me when I booked that they had a wedding reception on the Friday and another on the Saturday night of my 3 night stay, they then gave me a room above the reception venue and above the smoking courtyard so when all the party guests were smoking and drinking the noise right under my window was crazy.
I complained to the night receptionist and he just said they were full and couldn't change my room. No customer service here and I started each day tired, the main reason for a hotel is to give its guests a good nights rest. You don't get that at this hotel. There are hotels nearby, I will stay there in future.
We booked a room in order to stay after a wedding reception.
The room was excellent, very clean and a very comfortable bed. Would stay again
Good price through LateRooms very nice accommodation and food
The hotel is in a fantastic setting with a generally good service and plenty of original features to add to the charm of the property, our room appeared recently decorated but quality of finish relatively poor, a patch on the wall had been painted over but not prepared properly and was blistered and uneven, new sockets behind TV (still visible) had plaster and paint all over them.
However, this did not distract from an overall good experience, the restaurant doesn't open Mondays so ate in local pub which was excellent, breakfast was okay but nothing special, similar to Beefeater /Harvester self serve. Would happily stay again.
Only Ensuite rooms listed as available on Laterooms; only on arriving found the venue graded rooms as premium and standard although our room was barely standard and definitely not 4 star quality and not as represented in the gallery images.
The room was small and very tired in its decor, e.g. lampshades were buckled and light bulbs mismatched, bed creaked, curtains bleached by sun, wallpaper marked, window frames covered with condensation molds, the television did not work and there was no bath only a shower. The common parts are very tired and often grubby. At breakfast the food that was available was adequate but not of exceptional quality and the range of cereals was limited with only tinned grapefruit and no yoghurts set out; again not representative of a "four star" establishment. Only staying one night and not in the hotel except to sleep so let things go but would have complained in other circumstances but did point out some defects on departure. Staff were generally friendly but lacked awareness of our stay arrangements asking for payment on departure although this had been settled in advance. At £97 a night most definitely not value for money.
Set within stunning views the initial impression was good.
Friendly staff met us at reception. The room was functional with out much flare. The bed was comfortable and the room warm enough.
We went for a drink at the bar, once again friendly staff but there was an underlying smell in the lounge, think it could have been the drains.
Overall a pleasant enough stay.
Lots of character in a fantastic location
We needed somewhere within the area to stay and were not disappointed, great location within area and service was lovely, room was spacious and very practical.
It would have been good to have an anti-slip mat in the bathroom, somewhere to put the soap when showering and a grab rail - even people in their late sixties can stumble getting out of the bath!
Great ambience and beautiful surroundings
Great venue for both weddings and the casual visitor.
A grand setting with lovely grounds and views. Plently of local walks both within the grounds and locally. Very comfortable accommodation and friendly service.
Excellent and Peaceful situation, convenient and yet secluded.