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86% would recommend it to a friend
The Experience at staying at the Justine James
This is not the first time we have stayed at the Justine James and we really enjoy this hotel as the staff are very pleasant and friendly and the hotel is really comfortable
Full of character, clean, friendly family run hotel
I will definitely be back!
Everything that one would consider important in a hotel was excellent here; room, value for money, food, cleanliness, reception and customer service, and safety as I was travelling alone.
Clean, tidy and Private
I was staying here after a work event.
I had a ground floor single bed room. It was very clean, tidy, quiet and was just what I needed. Great shower and bathroom was clean and modern.
A hidden gem
Good location for the station, clean and friendly, will be back
The parking onsite was not as suggested considering the few spaces that were there were taken by staff as well.
The staff, however, did help all they could. We were pleased to be offered our breakfast to make up for our trouble, although after finding nowhere within a mile that allowed more than 5 hrs of chargeable parking, so the helpful staff moved their cars to allow us a space, we were left with very little time to spend in London. The room was then a real disappointment, the size was extremely small, the soap broke up into pieces all over the very unsafe glass shelf in the very tiny bathroom. The quilt cover was very badly torn at the top which looked disgusting, the shower rail was as unsafe on the wall as the glass shelf. Basically we have stayed in many places and have paid a lot less and yet have not been so disappointed with our room and what has been provided, such as glasses that were glass not plastic, one of which cracked and could not be used.