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67% would recommend it to a friend
Fabulous place to stay
Very welcoming staff.
My room was very comfortable and had everything i needed. The decor was lovely and more importantly everything very clean. Wi-fi and full English breakfast is complimentary which is an added bonus. Location was very convenient, close to shops, restaurants and tube station. Would definitely stay here again. Overall very good value for money.
Clean rooms, a bit small but comfortable
The room was comfortable but in all honesty it was basic and more like a bed and breakfast than a hotel.
The linen needs upgrading, toilet seat loose, television in an impossible viewing angle, otherwise fine.
good for Rugby at Twickenham
We stayed here to watch the rugby at Twickenham.
Ideal clean room and half decent food in the morning. Word of warning though area becomes very busy with traffic 2 hours before the game I'd aim to get here 4 hours before kick off to avoid being stuck in traffic
Short stay for 4 days outside of the city.
The room we had was small but no smaller than the ones in the city that are over horribly overpriced.
When we seek accommodation we don't expect conditions like the posh hotels in the city as we are only there to sleep and take breakfast. The management was very friendly and helpful and we heard no complaints from other guests during our stay. With London being named as the most expensive city in the world it was good to find somewhere that does not overcharge their visitors.
arrived at 4-30pm rooms not ready had to wait for over 20 minutes.( not what was needed after 300 miles of driving) taken to room which reminded me of the furniture my grandmother had when I was growing up.
room very small, could only get in one side of the double bed, unable to use the toilet without putting your legs out of the door as sink is in the way. Final straw was finding a cup behind the curtain with over 20 cigarette ends in it. very poor
Value for money
for the price we paid for london this was very good value.
It is very convenient for the tube to get you to heathrow. The room was clean although a little tired. We receive a warm welcome and the breakfast was good.
Very friendly and helpful staff,was made to feel welcome
Not for Families
When entering we got a friendly welcome, Cases taken to our room however we had to leave one case in the car as it would not fit in the room.
I was with my wife and sixteen year old daughter there was nowhere to sit and you could just squeeze around the beds one double one single so close you could hardly get between them. The en suite was tiny and very dirty the carpet have been patched and are dangerous on the stairs. The breakfast was very basic with tasteless sausage and fatty bacon.