Reviews - Innkeeper’s Lodge Birmingham (NEC), Coleshill


88 High Street, Birmingham, B46 3BL

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (46)

63% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sara H

  • October 2013

Comfy but noisy

Stayed for two nights.

The room was very clean and the bed lovely and comfortable. The only negative was an internal fan which was a constant noise throughout the night. It kept me awake on both nights.

  • s kruse

  • October 2013


locals didnt even know it was an innkeepers lodge,sign was only small.not made aware car park to rear of hotel.

  • Anthony W

  • October 2013

Tired &Shabby

This is our second annual visit to The Swan.

The condition of the whole building confirms the urgent need for refurbishment. Our room had a badly cracked shower pan, leaking shower hose which reduced the pressure so much that showering was difficult. Despite requesting attention - nothing was done. Restaurant staff were pleasant and friendly although two items from the Carvery menu were unavailable. Convenient,reasonably priced accommodation for NEC but VERY SHABBY!!

  • Rebecca Muskett

  • October 2013

Great value for money

Staff friendly, beds very clean and comfortable, good shower, it was a chilly day and all areas of the hotel were warm.

The food was exceptional value and plenty of it.

  • anita t

  • October 2013

perfect quick stop over

Very friendly and close for NEC where we were going.

Basic rooms but comfy bed abd spotless linen.great strongbow on tap but seems ro be a magnet for undesireables in the bar although restauarant was family busy

  • Alison R

  • October 2013

The room was good value for money but needed a thorough dusting.