Reviews - ibis Birmingham Airport


Ambassador Road, Bickenhill, Solihull, BIRMINGHAM, B26 3AW

Price From 206.80 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (94)

89% would recommend it to a friend


Customer service


Food quality

Room quality


  • Brian M

  • October 2015

Value for money

  • Ali W

  • June 2015

Clean hotel and courteous staff

Lovely stay at the hotel.

Very clean room and helpful staff. Only complaint is it was quite hot and there didn't seem to be any way to make the room cooler, despite phoning reception to ask.

  • Martin H

  • March 2015

Photography Show N.E.C.

Good stay, clean minalmiist room with free wi-fi and a pod bathroom.

Good food too. But beware of car parking charges at the NCP opposite £32.50 per day.

  • julie r

  • March 2015

convenient overnight stay at a good price

Friendly and helpful staff on arrival.

clean and comfortable room. Early morning call as requested. swift checkout and short walk to airport. would highly reccomend.

  • geoff L

  • February 2015

  • david a

  • January 2015

Nice and peaceful

Great place to stay for events at the NEC In my case Motorcycle Live 2015 Good quality rooms with fantastic on suite facilities very clean and quiet.

The bar at the evening was light and friendly and at a volume you could chat in which was great. The only down side was a dreadful breakfast service, no knives in the trays meant I ate with a fork and spoon. Lack of fresh cold milk and a broken coffee machine, luckily there was a second working machine which resulted in a massive queue building up . Tables were left dirty for a long time with used dishes and cups all over the place. This made the breakfast experience a bad one I'm afraid to say. and that took the shine of an otherwise pleasant stay at Ibis Birmingham.

  • Kevin R

  • January 2015

Fantastic location and price

I stayed here with my family before an early flight to Finland.

The location is perfect, just a few minutes from the check-in desk. We ate evening dinner in the airport (kids love Frankie & Bennys!). The price was so low that we could afford two seprate rooms and each was perfectly clean and what you expect from an Ibis room.

  • Jane F

  • December 2014

Excellent hotel, very clean and friendly

Was really surprised how quiet it was no noise at all.

Very easy to find from M42, and half price parking. Everything for me was 5*

  • Charles W

  • December 2014

Overnight stop

Staff could be more pleasant.

  • L May

  • December 2014

Worse hotel experience ever, avoid.

Initially when I checked in the man on reception overcharged me for the room.

He had poor customer service skills and there was a language barrier. The food here is standard to high price but of very poor quality. The ingredients were not all listed which resulted in a fellow guest having an allergic reaction. After informing the waiter he appeared uninterested and charged us for the meal without an apology. During the stay (3 night stay) we were interrupted several times by house management/cleaning. This hotel is in a good location for NEC etc. but that is the only redeeming feature.