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71% would recommend it to a friend
Just the job
My one night stay at Surtees was very pleasant.
Exactly what you'd expect for the money in terms of accommodation. The two guys on reception were particularly helpful, thank you.
All very acceptable
Not as expected
Rooms very dated, our room had 5 beds in including bunk beds, uncomfortable and cramped.
Breakfast very poor meant to continental. Very limited supply, no brown bread, little choice. Would definitely pay a little more next time.
You get what you pay for
Customer service brilliant, rooms and hotel very dated but room was clean with fresh towels.
Location was perfect for us as we were goin to see a show at The Victoria Palace Theatre and its was 5mins walk around the corner. We didn't get up early enough for breakfast so can't comment, overall we were very happy with the hotel and experience and we would stay again and defo recommend to others. You get what you pay for and we were happy :-)
Cheap and Clean
The room in the hotel was fair to the amount we paid.The sheats were clean and white.
The room was quiet and we only needed a bed and a bathroom and we got them in the hotel.
Basically a basic base to stay
If you're looking for clean budget accommodation in London,.
then this could very well be the place for you. Ideally located 5 minutes from Victoria Station, it was an easy walk to the tube or coach park. The rooms are basic (no tea or coffee facility) but are clean, and if you just need somewhere to sleep, they're ideal. The continental breakfast was passable, and overall the comfort was ok. I would like to say the staff were fantastic and very welcoming which added to our stay
Everything about this room was basic.
Small hard double bed. Cold room. Tiny TV. No soap in bathroom or tea/coffee facilities. Breakfast from 8am not very useful if you're on business. Nice people though.