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50% would recommend it to a friend
Not overly impressed with this hotel.
The receptionist was very nice, but the doorman was a man of few words and not very friendly. Our room was below ground - yes, below ground - with a light well and windows that people on the street could see into the room with. The bathroom door was frosted glass, so my husband and I could see each other sitting on the loo from the bed - romantic. Not. Would not stay here again and do not consider it value for money, even with the discount we got.
The staff make this Hotel what it is
Late Rooms never let us down. Great location - minutes from Marylebone High Street, Baker Street, Oxford Street, Soho, Hyde Park - the list goes on. We had a great nights sleep - amazingly although you're in central London our room situation meant it was beautifully quiet. Staff are excellent in every area and extremely courteous, helpful and 'on the ball' The only thing we would suggest they change is the breakfast arrangements. You will pay almost double if you don't pre book/order. We feel that any guest staying should pay the same price - as it was - our breakfast charge was adjusted without fuss. Novel extra - the Cigar Lounge - love it - if only for the pictures!