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73% would recommend it to a friend
Friendly staff at The Cottage Inn
Very nice pub with very good customer service, shame the same can't be said about some of the locals who were using the bar on Friday evening.....hogging the bar area and having to be asked to move so we could get passed them.
Car park was on the small side and we had to leave our vehicle on the road. We were shown to our room by a very pleasant female member of staff who offered to carry my bags for me (I'm disabled and use a walking stick). The room was basic but to be fair we weren't expecting The Ritz.... my only criticism would be the shower - not as clean as it could have been around the controls. We freshened up after our journey and returned to the bar area to have something to eat. The food was piping hot and well presented. On Saturday morning I didn't fancy the full breakfast (fried egg, sausage, bacon and beans) but was offered poached or scrambled eggs on toast instead. Would we stay there again. Yes.
Ideal stop over for NEC quiet friendly pub serving reasonable food 2nd time have stopped here basic rooms and ensuite bathrooms priced accordingly would stop again for nec.
Poor customer service
I've never felt the need to leave a bad review for a hotel until i stayed here, so well done the cottage.
First the ok stuff. The room was ok not good just ok. Now the bad stuff, Don't eat anything in the restraunt that can't be cooked in a microwave. We ordered food and it was on the table within 5 minutes, good service you would think, my friends had lasagne which was ok but that can be reheated in a microwave. I hand cumberland sausage lovely and hot but raw one bite was enough, so we went else where for the rest of the evening. Breakfast finishes in the morning at half 8 so ok if your a early riser. The worst thing was i was in my room at half 9 in the morning and a very rude lady walked in to tell us we had to be out by 10 it felt as though we were being kicked out. Needless to say i wont be staying here again.
Overnight at Cottage Inn
Fantastic down to earth, friendly and helpful staff - great value!
Cosy small B&B with easy access to Birmingham and Coventry.
Room was good value for money with all the usual amenities travellers have come to expect.