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47% would recommend it to a friend
The customer service is very poor, the rooms are not clean, also small space for parking and parking is not free.
Is no good value for the amount of money.
I booked the room by telephone with laterooms.
I asked all the questions necessary however i was misinformed. When i got to the hotel this misinformation caused delay and the receptionist/manager was unsympathetic. The room itself had no windows which wasn't stated and the towels smelt really bad. The stay was unpleasant and couldn't wait to get out.
Euro Queens Hotel
Perfect location for what we wanted
Was a good location for Crystal Palace, friendly staff and nice and clean, was impressed walking into the hotel.
Didn't stay for food or breakfast as we were in the park and up and out before 6am. Would stay again if we are in the area.
Euro hotel Crystal Palace
When checking in, be aware that you will have to go through "security checks" inclining them taking a photo of you and photocopying your driving licence or passport.
If you are uncomfortable with this, go elsewhere. I booked this in a hurry as a last minute business trip and went for a budget option to save a few expenses - never again. One lift was out of order, leaving a long walk to my room. The place was shabby - even for a budget hotel. Linen, towels and bathroom were all clean though.
Enjoyed our stay.
We enjoyed our stay at this budget priced hotel.
Staff were friendly and bedding and linen were all clean. Hotel is showing signs of wear and tear but that is not a problem. I will be using this hotel again in the future.
Good value for money
I stayed in a basement room which was just re done.
Room was very clean and tidy. Just a few things which I think is worth noticing. Wi fi is charged at £3 and parking is £5/day. If you plan to use the parking do not pay before hand as there was no parking available the both nights I stayed. I parked on the road and someone tried to break in by drilling out my driver's side lock. Needless to say I will not be staying there again.
Not bad for a cheap hotel.
Mattress was uncomfortable, there was no heating and no light in our bathroom. There was a good view out of the window and sheets and towels were clean. Around about what you would expect for £73 for 2 nights.
Value for money indeed
Apart from getting a wake up call at 6 AM which I never asked for, all was well.
I enjoyed my stay as staffs where very friendly.
But i do strongly think that customers who is booked in should not be charge £5 as car parking fees.