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43% would recommend it to a friend
Horrible worst ever room
The floor was really dirty and there were rubbish in the bin from before which means they did not clean the room at all the bathroom sink was blocked and had a disgusting thing in it as if someone visited in the sink.
I really cannot believe that the room was not cleaned before I got there. Very disappointed and the duvet was dirty I had no option but to stay because they would not give me a refund. They did not even offer me a different room.
Difficult to find one's way around due to confusing number system and not enough signs.
Room smelled strongly of damp and shower floor was damaged and shabby. I tried breakfast once only: white bread only and poor selection of food. No guest information in the room. Gates to carpark locked at night despite spaces being available and had to complain to night security guard each night to ask for gates to be re-opened. Daily five pound car park fee not mentioned on website. Shabby, run down building, but I guess at such cheap rates you only get what you pay for.
Very bad experience.
Very bad customer service.
not value for money. very poor reception. staff in reception don't know how to deal with customers. rooms are very smelly.
Possibly the worst accommodation I have experienced!
Everything is extra.
Parking, wifi and breakfast, none are included in the room rates. To access the room where I stayed (913 I think) you had to go through a rabbit warren of corridors and stairs which are poorly signposted meaning you constantly get lost. My windowless room (and the hotel in general) was tired, basic and smelled of damp. To the point that my unused clothing in my suitcase, also smelled of damp when I came to unpack. Don't be fooled by the exterior, which doesn't look bad at all. I never write reviews but felt compelled to on this occasion . My advice..............Find somewhere else to stay!
Very good hotel for a few nights, relatively quiet.
The personal is very friendly. About 45 min. of travelling to the centre of London.
Awful, dirty and smelly room graffiti in drawers.
Parking costs an additional £5.50 which was not advertised, I checked in at 3pm reserved my space, went out on business only to find when arriving back at 6:30pm my space had been resold and the gates had been locked, no where to park as its permit only and it took 3 phone calls and a half hour wait for them to unlock the gate and let me in!!. Go somewhere else!!!
NEwly decorated, room tiny but spotless and perfectly adequate.King size bed took up more room than necessary, standard double would suffice.
Excellent value for money and very convenient for us. Our second visit, will come again.
Pay for what you get
I booked a small double and it was OK nothing special but I knew this.
Only thing is car park is tiny and had to pay
Room stink of damp, dirty bathroom floor, bedding feels and smells damp as well.
Overall I would rate 2.5 Stars.
Room was a standard room ...
Seemed quite expensive for the standard of accommodation £80 was a lot to pay for a standard double room. Was not sure about food services.
Bathroom could barely move sink was literally right next to the toilet which seemed a little unpractical.
Swipe Card to room did not work ... Was a long walk back to reception to be told it should be working, when the card was tried at least 20 times before a long walk to reception ... No apology. I ended up apologising as I felt awkward.
No smoking area had to go the main entrance.
Overall not a great experience.