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86% would recommend it to a friend
I was very happy with how welcomed we were made to feel.
The two ladies at the desk were very helpful and happy to help. They also explained clearly about where to park and how to get there.
The staff were really helpful and made our stay easier than I thought it was going to be.
We were travelling with our disabled son, which means we had a lot of extra luggage. They changed our room to a bigger one, and ordered taxi's when we needed them. They also heated our son's food, as he has a specialist diet. Breakfast was ok, fairly standard. The food in the restaurant in the evening was very good. Free parking nearby really helpful.
Cannot fault this hotel - ideal location for cabots circus & big beds and a good night sleep.
Well presented, clean room.
Good customer service, reception staff were polite and helpful. Breakfast was self serve with good variety. Hotel position is excellent for shopping and sight seeing.
Great position,parking was included and fairly easy to get into. Very good all round.
Very impressed with hotel position.
Will stay again.
Fab location for Cabot Circus
Hotel was good - ideal location for Cabots circus.
About a 15 - 20 minutes walk to train station / harbourside. Rooms were very big, beds comfy and everything clean. Reception staff helpful and polite.