Reviews - Cobden Hotel Birmingham formerly the Quality Hotel


166 Hagley Road Edgbaston, Birmingham, B16 9NZ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (260)

52% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sophie L

  • October 2014


Hotel was clean and suited my needs.

Was noisy with people walking in the corridors throughout the night.

  • Joanne S

  • October 2014

Value for money, but poor service

  • R clark

  • October 2014

Far from great

at the price of the hotel was not expecting anything great.

The bathroom was a little damp and had a really musty smell, beds were a little worn out and not comfortable, i was greeted with a note saying that the laundry werent able to iron any of the linen which was fine aside from the fact that you can buy an iron and at least have a go at trying to make the sheets look at least half way cleaned.

the most shocking thing was the splintered door frame that had obviously been kicked in at some point and put back together in a less than secure way.

  • naomi f

  • October 2014

lovely stay for the money

  • anita c

  • October 2014

Not value for money

The cleaning products used at this hotel are the cheap variety that smell like cat's urine, very off putting.

The rooms and corridors are very dark. We checked into our room, when we came to shower I pulled the shower curtain and the whole rail fell down, I subsequently fell and banged my head on the wall (I now have a lovely bruise on my forehead). When my partner made reception aware we were moved to another room ( not handyman available) this room did however have a secure shower rail. The receptionist did say she entered the accident in their accident book, I was not asked for any details about the fall or my injury, I did not see what was recorded in the accident book. There was no follow up to see how I was the following morning. Very disappointed with this booking and would not stop there again.


  • October 2014

not great

Room old and run down and on ground floor very noisy

  • T Bates

  • October 2014

For the price it was very reasonable

For the price you pay it is very good.

Staff are friendly and helpful. Rooms and warm and clean.

  • Vivian U

  • October 2014

Quality hotel - not really

  • A Smith

  • October 2014

Good location not good quality


  • October 2014

Great price - ideal location for NIA - suited our needs

Mostly positives - price/location/breakfast/parking/room size

Main negative - corridor and stair carpets were well overdue a hoover and a clean.