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64% would recommend it to a friend
This hotel was clean and food was reasonable for the price, but the staff in general were unhelpful and didn't want to be there.
For this reason I wouldn't recommend.
Could be better
Poor customer service, nobody acknowledged we were waiting to check in, I accept it was a busy sunday afternoon, But an acknowledgement would have gone far.
Food was ok but the carvery area not clean so much so the chef had to tell staff off. Had to go lokking for staff to check out as there was nobody around to give key to.
A sound stay but dated be public areas untidy
A little shabby in corridors but the room itself was fine.
Untidy in public areas with chairs stacked on top of each other behind the breakfast table and boxes /files stacked by the check in area.
Pub grub for the evening-not so good. Breakfast the same
Innkeeper's Lodge Old Windsor
Stayed one night sat 4th Jan with my wife and grandaughter in a family room, everything was fine, great value for money, enjoyed the continental breakfast.
The english option looked good value but it was not my day for a big breakfast, perhaps next time.
Good clean comfortable rooms
Clean comfortable room.
Located close to Windsor just a little to far to walk in winter. Bus stops outside lodge. Toby Carvery on site wry busy due to time of year.
Everything about our stay was excellent.
The staff were very friendly and nothing was too much trouble. The room was lovely, although the view from the window was nothing to write home about, but we knew that already as it is situated on a busy road rather than a country estate. Once you drew the curtains the view didn't matter, the room was spacious, plenty of te, coffee and milk. We opted to pay extra for the cooked breakfast and that was really good value for money. location was great for us as we visited Windsor in the day then went to pinewood studios in the evening. The next day we drove into the outskirts of London - just half an hour away, and caught the tube to see the poppies at the tower of London. Would be very happy to stay here again in the futur.
Great Value Hotel, not the Best Toby
For the area this hotel offers great value, booked because it had a Toby on site.
Plenty of parking and the rooms were very clean and comfortable. Somewhat disappointed with the Toby, portion was small and veg was dry, possibly the worst Toby I have been in, which was disappointing as they are normally very good. Overall I would stay again.
1 Night stay with young daughter when visiting Legoland Aug 2014
Perfect location, easy to find, pretty village location with petrol stations and shops in walking distance.
Windsor/Eaton train station a short drive away so great for London trip. Great food, service, atmosphere, room and price. Would definitely stay there again. Ideal when going to LEGOLAND just a couple of miles drive away. Friendly staff, very clean, nice country pub atmosphere with a fab carvery at good prices, lovely clean room, good size too, kettle, coffee, biscuits, hairdryer, towels, shampoo, soap, tv, phone in the room with access to the rooms with electronic key tags. family room was comfy double bed and single sofa bed.
My stay at The Innkeepers Lodge Old Windsor
I was made very welcome when I arrived.
Even offered to take my bag to my room for me. Nice quiet room. Spotlessly clean. Liquid soap dispenser for both shower and hand basin. Offer of FREE necessary items if I had forgotten any i.e. toothbrush/paste. makeup remover pads. comb etc. hairdryer and welcome tray in room. Complimentary continental buffet style breakfast included. Friendly and helpful staff. Excellent food and menu in carvery section. Superb service. Very impressed.