Reviews - Rydges Lakeland Resort Queenstown


38-54 Lake Esplanade, Queenstown, 9300

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Customer Reviews

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Very Good

All reviews (1)

100% would recommend it to a friend


Customer service

Food quality

Room quality


  • C Blanch

  • March 2014

Fine for a short stay

Standard hotel room overlooking Pool area on 6th floor quiet as it was late March although I was disturbed at midnight on two occasions by staff clearing up in the hotel bar opposite.

Bed was comfortable . Housekeeping was rather erratic - the various options on separate display cards were not very clear . I came back on first day to find some servicing done - one cup washed but not the second, & bins emptied but no replacement of milk, tea or coffee or bed made. Handy for town as it was only a short walk & is on a link bus route for airport & other destinations. I only had one meal, dinner, in the Restauraunt - food was tasty but service very slow with only 16 diners and 4 serving staff. A tour party (of 30) came in late after9 pm just after I had ordered a simple dessert (crime brûlée) but it still took 25 minutes to appear after the party had ordered and been served their first course which was very poor considering the dessert was very chilled and the caramelised topping stone cold. I did not eat there again. I would stay again but would consider other options first.