67% would recommend it to a friend
Good location, friendly staff, good food, poor service & slow even when not busy plusother problem
Good points: Quite country location, friendly staff, Pub and guest rooms tastefully fitted out.
The food was really good as was the beer. So sad that the potential was badly let down initially by slow service bad maintenance then a failure to respond appropriately afterwards capping it off by charging for a drink I never had and not providing an agreed discount. The not so good part: Wall hung AC/heaters didn't work in first room or sadly the room I was upgraded too in order to solve this problem. Wash basin sink waste inoperable. No signal for digital radio in room and TV almost impossible to work with limited sky channel available. I was unable to pay as payment system down in morning. Small discount only offered only after I requested it and when I got the bill noticed I had been charged for a drink I didn't have and the promised reduction did not seem forthcoming. Still awaiting a response to my email about the overcharging and failure to provide the agreed reduction.
Excellent room, shame about the restaurant service
Room was great.
Food was good. Service was somewhat haphazard. All the staff seemed to be young and inexperienced and there seemed a lack of direction. No-one seemed to be in control with the result that each individual seemed to be working in isolation. Would definitely stay again.
A very friendly. Accommodation was good.
Been here on our motorcycling trips for the last 17 years, and the Lamb has retained the same welcoming ambience throughout.
Despite several changes of ownership, the staff have remained friendly, and the warm local feel has remained.
A very comfortable stay with pleasant bar staff.
Pity we had to wait so long for our evening meal but we understood there was just one chef for the busy evening. Bit of a gloomy place; could do with a makeover. Bit of an overstodgy menu for such a hot night. Goodness knows what will be on the menu next time we go now that Youngs have taken over the pub - pies I expect.
Reasonable accommodation in a lovely village.
The accommodation was reasonable and the staff weere friendly.
There were only two negative points. One was that several of the light bulbs in our room had failed and two lights didn't work. The other was that the food at both dinner and breakfast was not very well prepared . There is currently a change of owner taking place and maybe this was the reason.
Not what we expected
The menu was disappointing and did not reflect the brochure or website.
It was a basic lunchtime pub menu and did not have any of the quality restaurant dishes we were expecting. The pub management changed whilst we were there and the new team was not interested in ensuring that we were happy during our stay. Breakfast took 35 minutes to arrive one day and we did not get what we had ordered on another. It is a delightful location and lovely atmospheric pub. I hope that it will soon live up to its advertised AA 4 Star grading.
A Little gem in Dorset
I have stayed here on a few occasions now, the atmosphere in the pub is friendly and relaxed whilst serving a good standard of food in the restaurant.
The decor of the hotel is very tartan but the standard of the rooms are good. Beds very comfortable. There can be some noise from the road and the floors are a bit creaky but it all adds to the character.
The Lamb is a very good place to stay-, a lovely hotel in a good location for A303.
The staff were particularly pleasant and helpful.
The bar was a relaxing place to be, before we enjoyed a well prepared and enjoyable meal in the restaurant. Breakfast was good too. We have stayed here before several times, either on the way back from Devon or during Wincanton Races and will do so again. We had travelled from Henley on Thames to Newton Abbot, to the races, and then to Hindon, around 260miles in one day - rather a long round trip - so we appreciated being in such pleasant surroundings, a haven really. Even the dog (a big old Irish Water spaniel) was delighted to visit again.