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89% would recommend it to a friend
Great stay and excellent service!
I specifically requested a double and was not given one, the staff immediately sorted this out and upgraded us.
The bar was nice for people watching and the service was very good. Lovely stay - very impressed!
Hotel with good facilities and friendly staff in great location.
The lingering smell of sick in the room was very unpleasant.
Expensive but standard
A standard room is basically just an expensive Travelodge.
There was no stand alone shower - had to use one over the bath. The breakfast was very good.
rad blu bristol
large spacious room , good value , very central location and very helpful staff .
3 room shuffle!!
We stayed 1 night but changed room 3 times!.
Our allocated room was a lovely room big bed, light and airy on the first floor spookily room 101. We could hear a loud whirring noise and asked a cleaner who was in the next room what the noise was, she said it was the lift, although our room was nowhere near the lift. We asked to change rooms and were given one on the 9th floor, but this room was so tired, carpet stains and shabby armchair and very pokey compared to our first room. We then had to go out for our supper as we had a table booked and on returning asked to be moved again, the staff were very accommodating and gave us a room again on the first floor which was much nicer. This room also had the loud whirring noise but by now we were so tired we just had a bath and went to bed. The loud noise started up again at about 6am, we told the reception on checkout and as compensation for our inconvenience we were not charged for breakfast, which was a very nice gesture thank you.
Left in the dark!
I was lucky I was only staying one night here - if I'd been staying longer, I'd probably have gone blind.
The bedroom I was given was far too dark: even with all the desk lamps and floor lamps turned on I could hardly see in the main bedroom, certainly not enough to read without straining, as there was no main ceiling light in there. By contrast, the lighting in the bathroom was fantastic, as was the bathroom itself. I also found reception very slow. When checking in there was only one person on reception, which is just not enough for such a large hotel. I had to wait behind several people for some time and the receptionist also had to answer the phone to deal with some sort of computer query while dealing with other people trying to check in. When I went to check out in the morning, there was no one on the desk at all despite it being peak checkout time. However, the hotel is well located.
Too expensive for what you get
Overall a positive experience, but for that money you can find better.
Very well located in a very nice area.
Very comfortable, and lovely views
Points to consider
No extra towels in the wardrobe as stated.
Had to call reception and get these delivered.
When ordering bottle of prosecco to the room was told 15 mins..... 45 minutes and two calls to reception later it arrived!!
very good central location
ideal for a city weekend break