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Reviews - Hilton Berlin

Mohrenstrasse 30, Berlin, 10117
Set in Berlin’s Gendarmenmarkt location, Hilton Berlin hotel places you at the center of Berlin’s attractions, only a short drive from Berlin’s airports. Stadtmitte U-Bahn station is just yards from the front door of this Berlin hotel and parking for 400 vehicles is available in the hotel’s garage.Relax in a warm guest room and stay connected at the desk with WiFi. Upgrade to a Guest Room Plus for spectacular Gendarmenmarkt views. The suites at this hotel in Berlin make a spacious home from home, with the split level Presidential Suite featuring a private sauna.Bring the Gendarmenmarkt inside over breakfast with panoramic views from Restaurant Beletage. Be sure to book a table at Restaurant Mark Brandenburg where a modern take on regional and international cuisines have made the restaurant a Berlin institution. Discover the king of Berlin street food – the currywurst – al fresco on the terrace of Dom Curry. Enjoy cocktails and live music at Listo, a relaxed lounge in the heart of Berlin.Host any event at the Hilton Berlin hotel. A range of professional meeting rooms make the perfect venue for briefings and intimate gatherings. The hotel’s ballroom, with space for 330 people, makes the ideal backdrop for a wedding you and your guests will never forget. Keep active in the 24-hour fitness center at Hilton Berlin Health Club and feel pampered with in-house massage therapists, hairdresser and beauty consultants.
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Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 2 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
80% recommended this accommodation to a friend 80% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

city break
my friend and I thoroughly enjoyed our stay a6 the The berlin Hilton. Perfect situation. rooms very good and the staff very helpful.
The only negative comment is that there should be free WiFi, which I have come to expect at % star Hotels I have stayed at over the past year. Very disappointing

Reviewed by
Fiona Nicholson

From Glasgow, England
Who stayed in May 2013

Group of women

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Short break away with friends
The hotel was more suited to business than leisure. Very impersonal, decor new but drab and twin room was very small with a desk squashed into the corner. On our second night we arrived back at the hotel late after the whole day out sight-seeing and spending the evening with friends, only to find that we couldn't access our room. At reception the duty manager told us that the previous evening when we checked in the receptionist hadn't completed the check-in process and so the system didn't know we were there. He failed to tell us that because of that our room hadn't been serviced (although staff had been in and opened the window and left it open all day and the temperature was well below freezing), which we found out when we eventually got into our room. Our room was freezing and we asked to be moved to another room, but were told there where none available. However, a while later the duty manager brought us the key to another room, but didn't offer us any help to move, so we just took the clean towels from the new room and made do. We were very disappointed with his attitude, so the next day we made a complaint at reception and asked for a refund as the problem was the hotel's fault. The young man on the desk was very sympathetic but said we couldn't have a refund as the room was pre-paid and we were offered spa treatments as compensation, but our schedule didn't allow us the time. In the end we settled for some sparkling wine - small compensation for a night in a freezing room because of a staff error.

Reviewed by
Judith D

From Lytham St Annes, England
Who stayed in December 2012

Group of women

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