Reviews - BEST WESTERN Rombalds Hotel


West View, Wells Road, Ilkley, LS29 9JG

Price From

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (7)

71% would recommend it to a friend


Customer service

Food quality

Room quality


  • Stephen nearey

  • October 2015

Par for the course

As a last minute booking it seems we got the last remaining room.

It was a little too compact and no view but at the price of £94.50 for room only, it could have been better. The staff were excellent though and very friendly and helpful.

  • S Green

  • February 2015

Lovely hotel in gorgeous surroundings

We stayed here for two nights as we were attending a friends wedding we were welcomed like old friends and shown to our clean bright room everything we needed was there if I had to be critical the shower could do with updating to an electric one for better pressure.

We had breakfast on both mornings which was delicious and so lovely to have vegetarian options there was also a lovely spread of cereals fruit and juices . We would definitely stay here again and highly recommend.

  • James Wilson

  • December 2014

The accommodation was brilliant very friendly service

  • Alan H

  • September 2014

Ilkley bah tat

Very friendley run hotel and also provide laptop for wifi access during stay.

The food is excellent and a small but well stocked bar in comfortable surroundings. You can walk in to town but advise taxi return quite hilly when leaving town. A lot of amenities in town overall an enjoyable stay.

  • david thomas

  • July 2014


most enjoyable stay

  • paula jackson

  • May 2014

Love this hotel.Stay here often when in Ilkley.The bar area is so welcoming and cosy.

  • Justin C

  • November 2013

A prison cell is bigger

Such a small room it was like staying in a prison cell.

The bed was extremely uncomfortable and there was a dead wood louse in the shower. There was lipstick marks on the glasses and the shower mat was mouldy.