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75% would recommend it to a friend
Small, friendly centrally located hotel
Small centrally located hotel, ideal for business or looking around the town.
It is on a main road but you don't notice the noise. The carpark is small and difficult to get in and out of. Friendly service.
Good quality accommodation, good central location.
Prompt check in
Arrived at hotel at 4:00 and was unable to park in hotel car park as all space taken, told by lady on reception that hotel was full, which I found hard to believe.
The car park was almost empty at 1 hour later, telling me that my suspicions were right. If they are using their car park as a paying car park through the day for people working local, then at least tell your hotel guests the truth.
Was better than expected.
Clean, large room. Comfortable beds.
Clean and tidy, service was excellent but building next door started at 6am Monday morning.
We've used the hotel before and would recommend it again.
The noise next door was a nuisance but will soon be over.
Salisbury House Hotel
Central heating not working so I had a very cold room no apology or refund not comming back
Response from hotel
What a pity you did not mention your room was not warm enough as we could have provided a portable heater that instant, regretfully we cannot rectify a situation on check out.
Disappointed, not as good as it looks.
Poor organisation. Beds are old and too soft ,very saggy and no good for your back. No heating on in my room all night and morning. Complained and manager was not available. Others staying also complained and said they were unhappy about the heating too. initial superior room booking ,was given a single bed room. Tried to fob me off. Got a decent room in the end ,but having experienced 3 other rooms in getting it I can say that I think my review to be a good indication of what to expect.
Response from hotel
In response to your review - new beds have been ordered and awaiting arrival. You were offered a superior room but with a single bed, you were later given a king size bedded room. Central heating is working and in good order, the weather has been exceptionally cold of late.