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95% would recommend it to a friend
Can't fault the accommodation and service
Easter Break Away
Absolutely fabulous break.
Geoff and his team were very welcoming and friendly. We hope to go back again soon. Thank you very much. Regards
Chris and Diane Clark
great place to stay
Comfortable bed, very clean.
Central location. Nice staff, very helpful!
Reasonable room but added extras
The room was of an ok standard for the price and very clean.
The lady who checked us in was lovely and very friendly however the lady at breakfast was stressed and seemed to be doing everything including moving cars and check out. On checking out we went to pay the additional cost for having a dog with us ( please note nothing is provided for dog unlike other pet friendly hotels) and we're told it was £20 then when we queried this were rudely told it just needed paying so we dod. When we got home and queried this we were advised it was )10 for dog and £10 for travel cot. The cot was shabby, no bottom sheet was provided and just an old/worn quilt with it. As we were only there one night we just put baby in with us and didn't use however if we had known at the time it was £10 we could have brought our own (clean with bedding) or asked for it to be removed from room.
Response from hotel
We do provide pet blankets on request and this is made clear on our website and in the Welcome Letter in the room. Most customers bring their own doggie basket or cage so we do not automatically place a dog bed in the room. Dog treats are available free of charge in the Bar or Café but there are a number of reasons why we do not place them in the room. We do go to great lengths to accommodate dogs and allow them in sections of the Pub and Café so that they can be with their owners throughout their stay.
We normally do provide linen with the baby quilt and cot and apologise that this was overlooked. These items probably have seen better days but were clean when placed in your room at your request. We have taken your comments on board and will be investing in a new cot and some more attractive baby accessories.
You are right that my wife was slightly stressed on the busy morning you checked out as we would normally have more staff working to cope with breakfast service and check-outs with the hotel full as it was.
In summary, we think your comments are fair as we did not achieve the 100% customer satisfaction standard that we strive for. Under the circumstances we are more than happy to provide a refund for the extras and will communicate with you directly about this.
Nice hotel, staff were brilliant and the hotel was very warm
Great for a short break
Stayed here for a walking break in the Lakes.
Good value central pub with rooms, very friendly staff and efficient service at breakfast. Pleasant room warm comfortable and clean with excellent bathroom.Good bar meals available in the evening.
New Year Break
We thoroughly enjoyed our stay at the Yewdale Hotel over the New Year period.
The room, and particularly the bed, was very comfortable, although slightly on the small side. The staff were great; very welcoming, helpful and professional. This hotel is a great base if you plan to do some walking or if, like us, you prefer a more relaxing time spent pottering round local villages and pubs. The food was very good and we particularly enjoyed the breakfasts, although we did eat in the café and the bar at different times during our 4 day stay, and each time we found the food and service to be excellent - clean plates all round. For the time of year, the prices were very reasonable. We will definitely be staying here again on our next visit to Coniston.
Warm and cosy.
The Yewdale Hotel staff are very good.
The Hotel is clean and the food is good. Olly who works the bar etc etc . was very helpful. Jenny served b.fast etc etc . Overall a very good stay at a very good. well run Hotel.
Really friendly small hotel
We found this small hotel very warm and comfortable to return to after a day on snowy hill, but the thing which really stood out was the friendly and helpful nature of every member of staff we met.
We also enjoyed two very good breakfasts and would have no hesitation in visiting again and recommending the Yewdale hotel to others.