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79% would recommend it to a friend
Room needed upgrading, we were not warned it was 3 flights of stairs.
Hotel in good position with plenty of parking. Nice staff, excellent breakfast in a lovely dining room.
Arrived st hotel, noise deafening.
Receptionist was also the bar man!!. Never said you're welcome, room info was just giving us the key and finding it ourselves, had to ask about breakfast. Got to room and door was stuck had to shove it in. Room was large But no double glazing and then at midnight all the people in bar congregated outside main entrance for 2hours roaring and singing. Not impressed will not be back. Breakfast was nice asked one of the guys working for brown sugar never came back no explanation nothing. Dreadful customer service. Maybe a few lights in car park in 2016 would be a good purchase. Dreadful dreadful place
Would go back
Room overlooked the river and was newly refurbished, unfortunately with a rather dreary colour scheme.
We liked the good sized bathroom and decent sized bath, though could do with more surfaces to put washbags. Staff helpful, breakfast good. Llangollen is a good place to stay - lots of walks with canal and river to explore. The hotel car park is accessed from the A5 but the postcode sent us to the other side which is a bit unfortunate.
One night stay
Reception were friendly.
Room was better than expected, spacious and clean with view over the river to ruin on the hill. Breakfast self service and well provisioned, only reason not top score is eggs maybe left out a little too long. Band on at night played complete mix of music and were good with very good bar staff who were always quick to serve and friendly, even though a decent size crowd in and a small bar. Left to bed on penultimate track andvcould hear music in room but hot night so all windows open. Beds comfy and room had all we needed. Only reason not full marks...adjuster ring fell off shower head...so close. Dont expect 5 star luxury and fittings but do expect a pleasant stay in a good hotel.
Didn't spend much time in the hotel as was out for most of the day, can't comment on the food as didn't use the restaurant.
Room was clean and tidy, only down side is that it's becoming dated.
wonderful Valentines weekend away
Good food. Bit of a mix up at reception about payment, but soon sorted out and put right. A wonder Valentines weekend.
Excellent value for money.
Staff really friendly and accommodating. Breakfast was lovely. View of the river from my room was beautiful. Would definitely recommend this hotel to a friend and stay here myself again.
Excellent location near to town. Room had a lovely view of river and trees.
Was expecting basil and Mrs forte to appear
Rooms are antiquated and bed is so so tired.
TV mounting was in the wrong place so TV faced the outside wall. Shower was in a bath that was so awkward and high to get in. Electric heating that was hanging off its mounting... It was a cheap room but omg it needs some tlc
We stayed here last minute with decrepit dog in tow.
Stairs to first floor tricky for the hound but not us. Lovely view of the river, basic but clean accommodation. Great breakfast and very friendly staff. Would certainly go again.