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Reviews - Holiday Inn LONDON - KINGSTON SOUTH


Kingston Tower,Portsmouth Road, Surbiton, KT6 5QQ

Price From 289.08 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (14)

93% would recommend it to a friend


Customer service

Food quality

Room quality


  • D Little

  • April 2016


  • Vivien S

  • December 2015

  • K Sands

  • March 2015

Holiday Inn London - Kingston South

The staff did everything perfectly, I just struggled to understand them.

The noise from the adjacent bar area was a barrier to being able to hear the reception staff clearly. Cannot fault the presentation and cleanliness. The only down side was poor coffee (Nescafé) sachets and a cracked mug, oh, and no biscuits. Having stayed in many hotels for work I took the precaution of taking my own coffee. Value for money is relative, it was expensive compared to the last (Travelodge) hotel I stayed in but it wouldn't put me off using that Holiday Inn again.


  • January 2015

spot on

quiet comfortable stay

  • J Knifton

  • December 2014


Cannot fault it

  • Elizabeth D

  • December 2014

Great stay!

Apart from the room being a little small (compared to the ones on the website) everything else was excellent.

Response from hotel

Dear Elizabeth D,

Thank you for your recent stay with us and reviewing our property. Please accept our sincere apologies for falling short of your expectations particulalry with the room size. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.



IHG Care

  • keith g

  • November 2014

twickenham weekend

very enjoyable weekend room very comfortable excellent food drinks very expensive

  • Gary B

  • October 2014


I have not stayed in a Holiday Inn before and wasn't expecting anything too fancy.

I was therefore very pleasantly surprised with the excellent and friendly service from everyone from the reception staff to the waitresses and chamber maid. The style of the hotel and cleanliness of the rooms was very good and I enjoyed the extensive buffet breakfast. Although I didn't see any facities eg. entertainment, gym or pool this did not matter to me as I just wanted good overnight accomodation as I was attending a wedding nearby. I would definitely stay in a Holiday Inn again as it was very good value for money.

  • kelvin phillips

  • July 2014

a 2 night escape

Rooms and hotel were very modern, the twin room was a little cramped with 2 beds.

Food was a good standard and all the staff were polite .


  • July 2014


Always reliable, comfortable and friendly