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93% would recommend it to a friend
Holiday Inn London - Kingston South
The staff did everything perfectly, I just struggled to understand them.
The noise from the adjacent bar area was a barrier to being able to hear the reception staff clearly. Cannot fault the presentation and cleanliness. The only down side was poor coffee (Nescafé) sachets and a cracked mug, oh, and no biscuits. Having stayed in many hotels for work I took the precaution of taking my own coffee. Value for money is relative, it was expensive compared to the last (Travelodge) hotel I stayed in but it wouldn't put me off using that Holiday Inn again.
quiet comfortable stay
Cannot fault it
Apart from the room being a little small (compared to the ones on the website) everything else was excellent.
Response from hotel
Dear Elizabeth D,
Thank you for your recent stay with us and reviewing our property. Please accept our sincere apologies for falling short of your expectations particulalry with the room size. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.
very enjoyable weekend room very comfortable excellent food drinks very expensive
I have not stayed in a Holiday Inn before and wasn't expecting anything too fancy.
I was therefore very pleasantly surprised with the excellent and friendly service from everyone from the reception staff to the waitresses and chamber maid. The style of the hotel and cleanliness of the rooms was very good and I enjoyed the extensive buffet breakfast. Although I didn't see any facities eg. entertainment, gym or pool this did not matter to me as I just wanted good overnight accomodation as I was attending a wedding nearby. I would definitely stay in a Holiday Inn again as it was very good value for money.
a 2 night escape
Rooms and hotel were very modern, the twin room was a little cramped with 2 beds.
Food was a good standard and all the staff were polite .
Always reliable, comfortable and friendly