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92% would recommend it to a friend
Excellent Customer Service, Staff very helpful, Lovely clean room, Lovely stay, would definitely stay again
Satisfactory and clean room, fab breakfast
Perhaps I should have anticipated what was to come when I approached this guest house to see four lads standing outside swigging cans of lager.
In fairness I suppose in this day and age businesses can't afford to turn away any paying customers but the noise that these particular guests made when they came crashing into the room above us at 3am in the morning - a din that proceeded for at least the next half an hour - did put a bit of a dampener over our stay at Heatherbank. The landlady did warn us that there might be late-night noise and to complain if that happened, but I didn't know how to get in touch with them and at that time in the morning when you're very sleepy you generally just lie there and hope that they eventually shut up. Our room was on the small side and a little dark (being on the side of the building overlooking the neighbouring property's wall). It also had a faint musty smell when we first arrived, but it was perfectly clean and served it's purpose. We had room 5 - I assume this is one of the smaller doubles if the other reviews of 'big, spacious rooms' are anything to go by. If you can get a bigger lighter rooms overlooking the back garden, rather than the neighbour's wall, then it would probably be advisable.
Location of the guest house is great for the tube - five minutes walk from Woodside Park (although it's a bit uphill on the way back from station). We enjoyed a fantastic night out with a pub crawl around Kentish Town, so the nice breakfast the next morning was gratefully received. Nice serving of tasty bacon/sausage/egg/mushrooms/tomato and the all-you-can eat/drink spread of cereals/toast/coffee/juice was excellent too. The marmite sachets were a nice addition also.
To sum up, this is a comfortable b&b, not a bad price for London but still more than I'd want to pay for a bog standard double room, but the breakfast is heartily recommended.
Fabulous Quality Accomodation
Was very impressed with this hotel.
Would most definitely stay here again when next in London. Staff were lovely and happy to help. Accommodation spotless. Lovely big airy rooms. Very close to the tube station. Quality hotel, budget priced.
Excellent customer service from very kind staff
We had a family room for 5 of us, it was very clean and the beds very comfortable.
The staff were friendly and helpful and breakfast was lovely and there was a wide range available. The tube only a 5 -10 minute walk away. Only issue was creaking floorboards which woke me up although the rest of the family slept great.
Convenient stay for West End visit
Was greeted by friendly hosts.Room was pleasant and warm with hospitality tray.Breakfast was very good in a relaxed dining area with a TV to catch up with the news.
The accommodation was very convenient for the Underground Northern line and another useful feature was the off road parking. Will be using this accommodation again.
Visit to Ally Pally
A very comfortable, clean hotel at a very reasonable price.
We were visitin London to go to Ally Pally and found this hotel via Late Rooms. We recieved a friendly greeting and were shown to our room, a large room at the front of the house, the staff booked a cab and even found other guests that were going to the event so we could cab share. The room was well equiped and clean, our only grumble would be the bed could do with being a bit larger.
An added bonus was that it has off street parking
Friendly, clean guest house
My fiance and I stayed here for a weekend when visiting London for a friends wedding.
The reception provided by the owners was very welcoming and the guest house was very clean (we could smell the cleaners doing their work as we entered). The room we were provided was very large with two double beds, plenty of space and a nice view over the very large garden. We didn't experience any previously mentioned issues with noise from the dogs. The decoration was plain and felt a little tired but this didn't impact on our stay. As others have said the breakfast was very tasty with lots of options on the menu and my fiance enjoyed a delicious omelette on the last day. All in all a nice place to stay with decent links into London and very pleasant owners.
Stayed for two nights while I accompanied my teenage daughter and a friend to a YouTube event at nearby Ally Pally.
I was impressed with the level of customer service, the friendliness of the owners and staff, and the overall comfortable feeling of the hotel.
I'd not been looking forward to the two day event, and was always happy to get back to a comfortable bed, a quiet room, and the overall calm of the hotel in the evenings. (I did enjoy the event a bit though!) All the guests seemed as well looked after as we were - the cooked breakfasts were delicious, and I would definitely stay here again. A true 'find' when so many places in London are faceless and corporate in nature, this is a proper family run business that makes you feel like a person not a number.
Great transport links
Very welcoming, cooked breakfast to order and comfortable room.