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78% would recommend it to a friend
Just 3 minute drive from junction 6 M42.
Parking fine. No nonsense check in and check out. Check in staff member could have been a little more pleasant. Rooms were fine and comfortable. Really convenient property just ten minute walk from Genting Arena, where we were heading for the concert we were attending. Would definately use this hotel again.
Simple clean and comfortable accommodation
a mixed bag!!
On arrival we were running late and anxious to get parked and to our room as we had a concert to get to.
The man on reception was fairly short with us and a little bit patronizing and to be honest had I had more time I would of asked to speak to his manager. However every other member of staff during our stay where friendly, polite and very helpful. Room was ok bed very hard and when I moved the bed as I had dropped something on the floor there was an inch of dust under the bed. Breakfast fine, good choice and the sandwich I had the evening before was very good.
Night away for show at NEC
Good hotel, functional, clean.
Staff very pleasant and helpful.
Cheap, Convenient Stay
All in all a very good experience.
Only issues we had was with the tempermental room cards and Laterooms telling us money would be taken at time of booking but it wasn't. Other than that it was excellent value for money.
Simple Overnight Stay
I found the hotel to be ideally placed for access to NEC, airport and the city (via the close-by Rail Station) Room was dandy enough, Staff courteous and helpful.
Would definitely stay there again
Unclean room, dispensers broken, food expensive
After watching 4 in a bed on TV, had a closer look at the room.
I found hair on my bed and pillows
Also the shower floor tiles were unclean and grout missing, broken dispenser in the shower too. The food was well presented and the service was very pleasant, the evening food was small proportions and costly.
Adequate for an overnight stay
Only its closeness to the NEC and Birmingham International make it worth staying.
One night stay - not great
Nice looking room but...
took ages to figure out how to take the plug out the sink, the shower head was half falling off and the bed was really hard and uncomfortable it was very hard to sleep on.