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Reviews - Ramada London Stansted Airport


Junction 8, M11 Motorway Birchanger Green Services, Bishop's Stortford, Stansted, CM23 5QZ

Price From 132.88 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (51)

73% would recommend it to a friend


Customer service


Food quality

Room quality


  • T Reed

  • August 2014

Terrible ordeal

Had to come home 3rd night due to no sleep.

Sofa bed sunk in the middle and was unsuitable for the children. They had to sleep on sofas at our friends the sat night. Noise from other rooms was like they were in your room. Could hear people on the loo amongst other things. A written complaint has gone to Ramada on Monday as we want some money back.

  • David Treharne

  • August 2014


I booked a smoking room as my partner and my self both smoke.

This was confirmed by email. Upon arrival we were told i had not booked a smoking room even though i had the confirming email we waited for 25 minutes until we were told, oh yes you did book a smoking room. This was to be a romantic night with just me and my partner away from it all which turned into a very bad experience for both of us.

  • l sinclair

  • August 2014

great place to stay

booked this room literally at the last minute.

found it online - booked the room - 5mins later we arrived. lovely lady on reception, very helpful and friendly. Room clean, shower great, will definitely stay again, good little find, 3 mins from stansted

  • Michael P

  • August 2014

Airport overnight stay

Staff did not appear to be interested.

The bed was lumpy, the air conditioning noisy, the TV was tiny, the TV remote only operated channel change and volume, and the phone flashed throughout the night. Only plus points were the free parking (albeit in motorway service area) and a reasonable shower. The plan to get a good night sleep prior to flying, rather than making an early start from home, was thwarted.

  • toni edwards

  • July 2014

Always stay here the staff are so friendly

The staff here are so Friendly .always go out there way to help you , nothing us to much trouble.

Rooms very clean .food good everything you need whatever your stay.

  • s pereira

  • July 2014

Crash bang in the night possibly.

The hotel was ok , with mod cons including air con in room.

Staff nice , prices well what you expect for Ramada. Problem we had was the bed was situated next to wall by window , the wall had a big crack running along through to main plaster and render to wall and looked as if it could fall down anytime . We did complain but the manager said don't be silly as it not a issue . Structure defects not a issue !!!. Think he needs to go on a health and safety course of what happens when a wall falls down.

Night staff also had double standards towards guests . Apart from that it was ok and had good facilities on site for food and nearby towns reachable. Free car park also .

  • Valerie S

  • July 2014

Good Value

Comfortable, clean rooms, small but only for one night so not really a problem.

Staff friendly, informative abd heloful.

  • Annette Richards

  • July 2014

Comfortable bed and relaxing surroundings

I had a lovely nights sleep and the bed was like floating on a cloud.

Mind you I had drunk a bottle of prosecco before going to sleep. Would definetly stay there again.

  • Damian J

  • July 2014

Perfect for breaking up the journey

Just what we needed to break up our journey back to Scotland from France - there's options to eat in hotel, within walking distance, or as we did, a short drive away.

  • j browne

  • July 2014

Reception staff very unhelpful especially the night staff on saturday the12th and sunday th 13th.

Completely ignored us when we tried asking them for information.