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Reviews - The Kensington Hotel - A member of The Doyle Collection

5AA Assessed Hotel Ratings explained
109-113 Queen’s Gate South Kensington, London, SW7 5LR
London’s Finest Townhouse, The Kensington Hotel, is perfectly located on Queen's Gate in leafy South Kensington, moments from Hyde Park, Knightsbridge and Sloane Square. The 150 unique and stylish guestrooms and suites with roll top baths and four-poster beds are truly befitting of this Regency quarter.

The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners.

Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi.
Picture of The Kensington Hotel - A member of The Doyle Collection, London at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since November 2013 Customer recommendation
Guest Reviews Based on 3 reviews
  • Customer service
  • Cleanliness of accommodation
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  • Value for money
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  • Family friendly
93% recommended this accommodation to a friend 95% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

One word - Perfection!
I booked to stay here for an anniversary celebration with my partner - a decision I will never regret. I had phoned and requested an ice bucket to be in the room when we checked in, and was quizzed as to why (quizzed in a nice way I hasten to add!), and said it was an anniversary. When we checked in, not only was there a big fresh ice bucket, but complimentary chocolates and chocolate dipped strawberries on a platter with 'Happy Anniversary' written in chocolate. We were also given happy anniversary vouchers for a glass each of champagne in the bar.
But don't assume that is why I rate this hotel. The room was large and immaculate - literally looked like it might have been decorated a day earlier. Large and comfortable bed, and the room had a Nespresso machine! The staff were amazing. Polite, knowledgeable and attentive, but never in an overbearing way.
Location is perfect for what we wanted (Kings Road and Hyde Park) but I won't bore you…check out google maps and make your own decisions based on what you want to do!
I can honestly say, this was the best hotel experience I have had. Worth every pound!

Reviewed by
Sarah H

From Thatcham, UK
Who stayed in July 2014

Couple

  • Customer service
  • Hotel cleanliness
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  • Value for money
  • Quality of food
  • Family friendly

Anniversary Break plus shopping!!
Excellent welcome on arrival - hot towels much appreciated after train journey. Superior room was good but smallish although I think this is normal for a London hotel. Christmas party on 2nd night below our bedroom was a little noisey but hotel manager provided complimentary drinks until party finished around midnight; well received. There was also a party on 3rd night and this time we were upgraded to a junior suite. Very impressed with way management dealt with issue. Turn-down service was excellent. Overall a very good hotel in a great location for restaurants and tube station.

Reviewed by
Michael Barry H

From Nottingham, England
Who stayed in December 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Very positive impression
Excellent accommodation, convenient location, friendly and helpful staff

Reviewed by
Andy M

From Ross on Wye, UK
Who stayed in November 2013

Couple

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