Reviews - The Kensington Hotel - A member of The Doyle Collection


109-113 Queen’s Gate South Kensington, London, SW7 5LR

Price From 491.70 AUD

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (3)

100% would recommend it to a friend


Customer service

Food quality

Room quality


  • Johnnie H

  • June 2015

london luxury

The hotel was exceptional, beautifully style with great attention to detail

  • Sarah H

  • July 2014

One word - Perfection!

I booked to stay here for an anniversary celebration with my partner - a decision I will never regret.

I had phoned and requested an ice bucket to be in the room when we checked in, and was quizzed as to why (quizzed in a nice way I hasten to add!), and said it was an anniversary. When we checked in, not only was there a big fresh ice bucket, but complimentary chocolates and chocolate dipped strawberries on a platter with 'Happy Anniversary' written in chocolate. We were also given happy anniversary vouchers for a glass each of champagne in the bar. But don't assume that is why I rate this hotel. The room was large and immaculate - literally looked like it might have been decorated a day earlier. Large and comfortable bed, and the room had a Nespresso machine. The staff were amazing. Polite, knowledgeable and attentive, but never in an overbearing way. Location is perfect for what we wanted (Kings Road and Hyde Park) but I won't bore you…check out google maps and make your own decisions based on what you want to do. I can honestly say, this was the best hotel experience I have had. Worth every pound!

  • Michael Barry H

  • December 2013

Anniversary Break plus shopping!!

Excellent welcome on arrival - hot towels much appreciated after train journey.

Superior room was good but smallish although I think this is normal for a London hotel. Christmas party on 2nd night below our bedroom was a little noisey but hotel manager provided complimentary drinks until party finished around midnight; well received. There was also a party on 3rd night and this time we were upgraded to a junior suite. Very impressed with way management dealt with issue. Turn-down service was excellent. Overall a very good hotel in a great location for restaurants and tube station.