Reviews - Hilton Watford


Elton Way, Watford, WD25 8HA

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (39)

72% would recommend it to a friend


Customer service


Food quality

Room quality


  • hansa kumar

  • September 2015

Hilton Watford

Wow excellent hotel

  • Janet S

  • September 2015

Very comfortable and enjoyable stay

Room was clean and comfortable.

Food in the restaurant was excellent. Staff very friendly and helpful.

  • John Scholey

  • August 2015

Lift didn't work

TV didn't work

Fan didn't work

Air Conditioning Units rattling all night

  • Barry C

  • July 2015

Shame about the bed....

Good location, staff very friendly & helpful.

Good facilities. Decent food & drink. Kingsize bed was a bit uncomfortable as it was 2 x single beds pushed together.

  • C Halfhide

  • July 2015

Breakfast poor

Overall it was a good stay but the breakfast was awful cold and had been sat there a while.

  • H Evans

  • July 2015

The hotel hadn't got a record of us booking!!

When we arrived we had to wait a considerable time because there was no record of our booking under the reference number you emailed me.

This caused us a lot of inconvenience and it should have been sorted out as I booked on the Wednesday morning and we did not arrive at the hotel until the Saturday evening. The receptionist took a long time emailing the details which I provided. This is not satisfactory service!!

  • Hughie r

  • July 2015

Hilton Watford

Worst hotel I've ever stayed very run down old and definitely nothing like your average Hilton.

damp and smelly.

  • Shane B

  • June 2015

Hilton Watford

So friendly and helpful, no trouble at all.

  • J Barnes

  • June 2015

toilet system loose window sill dusty flooring in bathroom loose and extension lead left out on the floor Paid 159£ for a deluxe room but was given a standard room

  • D O'Hara

  • June 2015

Hilton Watford

Good value for money but would expect more from a Hilton hotel.

Staff very helpful and always available to help. Extremely dated decor in rooms. Bathroom- all handles seemed to be old and frail. Toilet button and shower dial were close to be unuseable. Bathroom door was stiff and the lock didn't work. Main door was extremely heavy and can't imagine how an elderly couple would have managed.