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72% would recommend it to a friend
Wow excellent hotel
Very comfortable and enjoyable stay
Room was clean and comfortable.
Food in the restaurant was excellent. Staff very friendly and helpful.
Lift didn't work
TV didn't work
Fan didn't work
Air Conditioning Units rattling all night
Shame about the bed....
Good location, staff very friendly & helpful.
Good facilities. Decent food & drink. Kingsize bed was a bit uncomfortable as it was 2 x single beds pushed together.
Overall it was a good stay but the breakfast was awful cold and had been sat there a while.
The hotel hadn't got a record of us booking!!
When we arrived we had to wait a considerable time because there was no record of our booking under the reference number you emailed me.
This caused us a lot of inconvenience and it should have been sorted out as I booked on the Wednesday morning and we did not arrive at the hotel until the Saturday evening. The receptionist took a long time emailing the details which I provided. This is not satisfactory service!!
Worst hotel I've ever stayed very run down old and definitely nothing like your average Hilton.
damp and smelly.
So friendly and helpful, no trouble at all.
toilet system loose window sill dusty flooring in bathroom loose and extension lead left out on the floor Paid 159£ for a deluxe room but was given a standard room
Good value for money but would expect more from a Hilton hotel.
Staff very helpful and always available to help. Extremely dated decor in rooms. Bathroom- all handles seemed to be old and frail. Toilet button and shower dial were close to be unuseable. Bathroom door was stiff and the lock didn't work. Main door was extremely heavy and can't imagine how an elderly couple would have managed.